OpenAI

5 months ago

AI Success Engineer, Government

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Post-sales technical advisor for government customers, driving adoption and value realization of OpenAI’s API and enterprise platform. You will manage deployments, configure API instances, train users, map workflows, and coordinate cross-functional teams (Sales, Solutions Architecture, Product, Research) to accelerate government-focused AI adoption and measurable impact.

Location: Washington

Workplace: Remote

Employment Type: Full time

Job Function: Government & Public Administration

Seniority: Sr. Director level

Key Responsibilities

•Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization, including setting up, configuring and running API instances of our products.
•Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio.
•Be an expert in all OpenAI products across our API and agentic platform, and conduct technical enablement and configuration sessions across them.
•Train, educate and enable ChatGPT users to drive adoption and value.
•Create content, playbooks, guides, reports, demos and other collateral to help customers understand and master the features of our tools.

Pay and Benefits

Salary: USD 186,000 - 265,500 annually

Equity and Bonus:Equity

Key Requirements

•8+ years of experience in technical customer facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work.
•Hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns; able to explain model behavior, limitations, tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage.
•Experience with authentication and enterprise security concepts (SSO, domain verification, encryption, GDPR/HIPAA, etc.).
•Proficiency with coding languages like Python or JavaScript; comfortable with REST APIs, SDKs, automation, CI/CD, containers, and cloud platforms.
•Ability to translate technical concepts into clear business language and guide customers on strategic AI value

Experience:8+ yearsGovernmentEnterprise AIPost-sales

Skills:CommunicationLeadershipProblem-solvingTeachingTraining

Tech Stack:PythonJavaScriptREST APIsSDKsCI/CDContainersCloud platformsOpenAI APICodexChatGPT Enterprise

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

5 months ago

AI Success Engineer, Government

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Washington

Workplace: Remote

Employment Type: Full time

Job Function: Government & Public Administration

Seniority: Sr. Director level

Key Responsibilities

•Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization, including setting up, configuring and running API instances of our products.
•Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio.
•Be an expert in all OpenAI products across our API and agentic platform, and conduct technical enablement and configuration sessions across them.
•Train, educate and enable ChatGPT users to drive adoption and value.
•Create content, playbooks, guides, reports, demos and other collateral to help customers understand and master the features of our tools.

Pay and Benefits

Salary: USD 186,000 - 265,500 annually

Equity and Bonus:Equity

Key Requirements

•8+ years of experience in technical customer facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work.
•Hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns; able to explain model behavior, limitations, tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage.
•Experience with authentication and enterprise security concepts (SSO, domain verification, encryption, GDPR/HIPAA, etc.).
•Proficiency with coding languages like Python or JavaScript; comfortable with REST APIs, SDKs, automation, CI/CD, containers, and cloud platforms.
•Ability to translate technical concepts into clear business language and guide customers on strategic AI value

Experience:8+ yearsGovernmentEnterprise AIPost-sales

Skills:CommunicationLeadershipProblem-solvingTeachingTraining

Tech Stack:PythonJavaScriptREST APIsSDKsCI/CDContainersCloud platformsOpenAI APICodexChatGPT Enterprise

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor