Software Engineer, Intelligence

Sierra
San Francisco
Workplace: OnsiteFull timeUSD 230,000 - 390,000 annuallyFunction: Software EngineeringExperience: 4+ yearsSkills: ["Communication","Problem-solving"]

Join the Sierra Platform Engineering team to build the Intelligence layer for AI-driven agent interactions. You’ll develop systems that analyze large-scale conversations, generate actionable insights, and enable experimentation and learning loops to improve agent performance and customer outcomes.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sierra
Sierra
5 months ago

Software Engineer, Intelligence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Join the Sierra Platform Engineering team to build the Intelligence layer for AI-driven agent interactions. You’ll develop systems that analyze large-scale conversations, generate actionable insights, and enable experimentation and learning loops to improve agent performance and customer outcomes.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Build the Intelligence layer at Sierra. You’ll work on systems that analyze millions of agent interactions and generate insights that improve agent performance and customer outcomes.
  • •Turn conversations into insights. You’ll build systems for analyzing, clustering, and exploring large-scale conversational data.
  • •Enable evaluation and experimentation. You’ll design systems that allow us and our customers to measure agent quality and run experiments.
  • •Develop learning systems. You’ll work on retrieval, ranking, personalization, and feedback loops that make agents more effective over time.

Pay and Benefits

Salary: USD 230,000 - 390,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveMedical BenefitsRetirementParental LeaveEquity Plans

Key Requirements

  • •4+ years hands-on experience building production systems or data products.
  • •Strong software engineering fundamentals and experience building production systems.
  • •Experience working with data systems, analytics, or machine learning-driven products.
  • •Degree in Computer Science or related field, or equivalent professional experience.
  • •A passion for being on the frontier of AI products.
Experience:4+ yearsAIConversational dataData systemsMachine learning
Skills:CommunicationProblem-solving

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
Website