7 hours ago

Sales & Service Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Diagnose, troubleshoot, and repair Dyson products onsite while delivering specialist customer service. Use consultative questioning to understand customer needs, explain findings and recommended maintenance or replacement options, and manage customer expectations in real time. Promote relevant Dyson products, accessories, and services through trust-based cross-selling. Accurately process service transactions in Dyson systems and maintain parts, inventory, service documentation, and operational reporting.

Location: Salt Lake City

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Entry level

Key Responsibilities

•Perform in-person diagnosis, troubleshooting, and repair of Dyson products (including vacuums, purifiers, fans, and hair care devices).
•Use consultative questioning to understand customer needs and recommend appropriate service or product solutions.
•Communicate repair findings, maintenance recommendations, and replacement options clearly to customers while managing expectations in real time.
•Promote relevant Dyson products, accessories, and services through trust-based cross-selling conversations.
•Process customer transactions in Dyson systems, complete daily/weekly operational reporting, and manage parts usage, inventory accuracy, and service documentation.

Pay and Benefits

Perks:401kLife InsuranceHsaFsaPaid LeaveVisionDentalDisability

Key Requirements

•6+ months of experience in customer service, retail sales, service operations, or related customer-facing environments.
•Ability to communicate confidently with customers, including during objection handling or service-related discussions.
•Aptitude for learning technical diagnosis and repair procedures.
•Experience using Microsoft Office, including Excel, Outlook, and Word.
•Ability to lift and move up to 50 lbs; must be at least 18 years of age (high school diploma or equivalent preferred).

Education:High School

Skills:CommunicationInterpersonal skillsEmpathyPrioritizationCollaboration

Tech Stack:Microsoft ExcelMicrosoft OutlookMicrosoft Word

Company Brief

Dyson

Designs and manufactures innovative home appliances including vacuum cleaners, air purifiers, hand dryers, hair care products, and heaters using advanced engineering and proprietary technologies focused on performance and design.

Industry: Home Appliances

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Malmesbury, United Kingdom

Founded: 1991

Website LinkedIn

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Dyson

7 hours ago

Sales & Service Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Salt Lake City

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Entry level

Key Responsibilities

•Perform in-person diagnosis, troubleshooting, and repair of Dyson products (including vacuums, purifiers, fans, and hair care devices).
•Use consultative questioning to understand customer needs and recommend appropriate service or product solutions.
•Communicate repair findings, maintenance recommendations, and replacement options clearly to customers while managing expectations in real time.
•Promote relevant Dyson products, accessories, and services through trust-based cross-selling conversations.
•Process customer transactions in Dyson systems, complete daily/weekly operational reporting, and manage parts usage, inventory accuracy, and service documentation.

Pay and Benefits

Perks:401kLife InsuranceHsaFsaPaid LeaveVisionDentalDisability

Key Requirements

•6+ months of experience in customer service, retail sales, service operations, or related customer-facing environments.
•Ability to communicate confidently with customers, including during objection handling or service-related discussions.
•Aptitude for learning technical diagnosis and repair procedures.
•Experience using Microsoft Office, including Excel, Outlook, and Word.
•Ability to lift and move up to 50 lbs; must be at least 18 years of age (high school diploma or equivalent preferred).

Education:High School

Skills:CommunicationInterpersonal skillsEmpathyPrioritizationCollaboration

Tech Stack:Microsoft ExcelMicrosoft OutlookMicrosoft Word

Company Brief

Dyson

Industry: Home Appliances

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Malmesbury, United Kingdom

Founded: 1991

Website LinkedIn