Principal / Senior Product Manager, Institution Onboarding Experience (KYB)

OKX
Hong Kong, Singapore
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5+ yearsSkills: ["Communication","Collaboration","Problem-solving"]

Act as a senior product leader responsible for the institutional onboarding experience (KYB) at OKX. Own end-to-end strategy, balance regulatory readiness with user experience, and coordinate with Compliance, Operations, and Business teams to deliver scalable, audit-ready onboarding workflows for institutions. Drive data-driven decisions to reduce friction while maintaining security and regulatory integrity.

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FursaFursa
OKX
OKX
1 year ago

Principal / Senior Product Manager, Institution Onboarding Experience (KYB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Act as a senior product leader responsible for the institutional onboarding experience (KYB) at OKX. Own end-to-end strategy, balance regulatory readiness with user experience, and coordinate with Compliance, Operations, and Business teams to deliver scalable, audit-ready onboarding workflows for institutions. Drive data-driven decisions to reduce friction while maintaining security and regulatory integrity.
Location: Hong Kong, Singapore
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Own end-to-end product strategy and roadmap for institutional clients, including document collection, entity verification and ultimately account activation.
  • •Identify friction points across the customer journey that stem from regulatory or risk controls, and reimagine those experiences to be more user-friendly while preserving integrity.
  • •Collaborate with Compliance, operations and business teams to understand policy and compliance requirements and translate them into scalable product solutions.
  • •Use data, research, and experimentation to make informed product decisions and prioritize improvements.
  • •Simplify complex processes through thoughtful product design and automation.

Pay and Benefits

Perks:Health InsuranceInsurance Coverage

Key Requirements

  • •5+ years of product management experience, ideally with exposure to B2B, fintech, or enterprise platforms.
  • •Experience building onboarding, identity verification, or enterprise account experiences.
  • •Strong analytical skills and data-driven mindset, with the ability to identify user friction points.
  • •Experience working with or around regulatory/risk requirements, even if not directly responsible for compliance.
  • •Excellent communication and collaboration skills, especially in translating regulatory or operational needs into product requirements.
Experience:5+ yearsFintechEnterprise softwareSaaS
Skills:CommunicationCollaborationProblem-solving
Languages:English

Company Brief

OKX
Global cryptocurrency exchange and Web3 technology provider offering spot and derivatives trading, custody, wallet services, and blockchain infrastructure to retail and institutional users worldwide.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Victoria, Seychelles
Founded: 2017
WebsiteLinkedIn