Chef de projet IT H/F

Devoteam
France
Workplace: HybridFull timeFunction: Hospitality & Food ServiceEducation: mastersSkills: ["Communication","Problem-solving","Stakeholder management","Team coordination","Agile collaboration"]

Lead IT project operations for AI-enabled products, defining and documenting the target run model, ITIL processes, and AI-specific workflows; oversee day-to-day run and ensure operational excellence with clear RACI, SLAs, KPIs, and governance across internal teams and partners.

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Devoteam
Devoteam
3 months ago

Chef de projet IT H/F

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead IT project operations for AI-enabled products, defining and documenting the target run model, ITIL processes, and AI-specific workflows; oversee day-to-day run and ensure operational excellence with clear RACI, SLAs, KPIs, and governance across internal teams and partners.
Location: France
Workplace: Hybrid
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Define and document the operational run model for AI-enabled products, including the run processes and performance criteria.
  • •Formalize ITIL processes (monitoring, incident/problem management, change management) and structure AI-specific processes (model drift, retraining, versioning).
  • •Define RACI matrices and establish SLAs and KPIs for operational performance.
  • •Organize and animate daily run activities, monitor incidents, and provide reporting to stakeholders.
  • •Oversee vendor/partner governance and ensure compliance with data governance and regulatory constraints.

Key Requirements

  • •You hold a Bac+5 in IT, project management, or equivalent.
  • •You have significant experience managing complex IT projects and IT production/operations.
  • •You are proficient in implementing run models (ITIL or equivalent) and work with Agile methods.
  • •You have strong experience with modern application environments: Cloud (AWS, Azure or GCP), microservices architectures and APIs.
  • •An interest or experience with AI model lifecycles (MLOps) and governance constraints is a strong asset.
Education:Master's
Skills:CommunicationProblem-solvingStakeholder managementTeam coordinationAgile collaboration
Languages:French
Tech Stack:AWSAzureGCPMicroservicesAPIsITILMLOpsCI/CD

Company Brief

Devoteam
Devoteam is an IT consulting firm specializing in digital transformation, cloud, cybersecurity, and data solutions for enterprise clients across Europe and the Middle East, combining technology partnerships with management consulting services.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1995
WebsiteLinkedIn