Operations Strategy Program Manager

RealReal
New Jersey, Phoenix
Workplace: HybridFull timeUSD 110,000 - 120,000 annuallyFunction: Program & Project Management (PMO)Experience: 3+ yearsEducation: bachelorsSkills: ["Communication","Relationship management","Organizational planning","Project management","Continuous improvement"]

Own the improvement roadmap for fulfillment, transportation, and inventory control operations by developing short- and long-term strategy, defining priorities, and coordinating cross-functional project teams. Monitor budgets, risks, and KPIs, build planning models from datasets, and communicate progress to senior management and external partners. Support operational change and training by understanding WMS/WES and related warehousing systems to address bottlenecks and gaps.

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RealReal
RealReal
2 months ago

Operations Strategy Program Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own the improvement roadmap for fulfillment, transportation, and inventory control operations by developing short- and long-term strategy, defining priorities, and coordinating cross-functional project teams. Monitor budgets, risks, and KPIs, build planning models from datasets, and communicate progress to senior management and external partners. Support operational change and training by understanding WMS/WES and related warehousing systems to address bottlenecks and gaps.
Location: New Jersey, Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Develop and implement short- and long-term strategies aligned with company objectives, including defining the roadmap and priorities.
  • •Coordinate across multiple project teams to meet goals, deadlines, and interdependencies.
  • •Prepare, monitor, and sometimes manage project budgets, including labor and time resources.
  • •Identify risks and issues impacting delivery and create proactive contingency and risk management plans.
  • •Develop and monitor KPIs and provide regular status updates and performance reports to senior management and external stakeholders.
Travel: Medium travel

Pay and Benefits

Salary: USD 110,000 - 120,000 annually

Key Requirements

  • •Minimum 3 years in program and strategy management, preferably in a warehousing operations environment.
  • •Understanding of warehouse operations (batching, picking, putaway, exceptions), inventory control, and transportation.
  • •Understanding of warehousing systems (WMS, WES, conveyor/sortation MHE, put walls, automated packaging) and their interactions.
  • •Ability to analyze datasets and build planning models to support recommendations.
  • •Ability to implement operational/system changes and assist with training to the new flow.
Experience:3+ yearsWarehousingLogisticsDistribution center
Education:Bachelor's
Skills:CommunicationRelationship managementOrganizational planningProject managementContinuous improvement
Tech Stack:WMSWESConveyorSortation MHEPut wallsAutomated packagingCOFE WESManhattan PKMSAndroidIOSHandheld production devicesKPIsDatasetsPlanning models

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
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