Customer Experience Banker Non NMLS - Marble Falls, TX

Huntington Bancshares
Texas
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Problem-solving"]

Serve as a financial concierge for walk-in customers, building and growing consumer and business relationships. Provide excellent customer service by resolving issues, educating customers on consumer deposit products, and accurately processing transactions while balancing daily. Proactively drive growth through outbound calling, follow-up, and referrals, and partner with internal areas to deepen relationships. Follow operational, security, risk, and regulatory policies to support a safe, customer-focused branch experience.

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Huntington Bancshares
Huntington Bancshares
2 months ago

Customer Experience Banker Non NMLS - Marble Falls, TX

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, building and growing consumer and business relationships. Provide excellent customer service by resolving issues, educating customers on consumer deposit products, and accurately processing transactions while balancing daily. Proactively drive growth through outbound calling, follow-up, and referrals, and partner with internal areas to deepen relationships. Follow operational, security, risk, and regulatory policies to support a safe, customer-focused branch experience.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and demonstrate proficiency in explaining them.
  • •Use a disciplined sales process, follow-up program, outbound calling, and referrals to grow customer relationships.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures while accurately processing transactions and balancing daily.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor’s Degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Demonstrated ability to provide exemplary customer service and support sales, relationship management, and communication.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationProblem-solving
Tech Stack:Mobile servicesOnline banking

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn