Senior Service Engineer

Ingersoll Rand
Japan
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Troubleshooting","Problem-solving","Customer-focused","Root-cause analysis","Communication"]

Install, maintain, troubleshoot, and repair air treatment equipment at customer sites across Japan, with a focus on compressed air dryers. Lead advanced service work and coordinate service schedules, including vendor planning and maintenance coordination. Perform preventive and corrective maintenance, conduct testing and diagnostics (including air quality checks), provide technical support to customers, and maintain service documentation while ensuring safety and high customer satisfaction.

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Ingersoll Rand
Ingersoll Rand
2 months ago

Senior Service Engineer

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Last checked: 16 hours agoStatus: Live

Job Summary

Install, maintain, troubleshoot, and repair air treatment equipment at customer sites across Japan, with a focus on compressed air dryers. Lead advanced service work and coordinate service schedules, including vendor planning and maintenance coordination. Perform preventive and corrective maintenance, conduct testing and diagnostics (including air quality checks), provide technical support to customers, and maintain service documentation while ensuring safety and high customer satisfaction.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Install and commission air treatment systems (filters, dryers, purification units) and conduct start-up testing, calibration, and verification.
  • •Perform scheduled preventive maintenance and execute corrective repairs with minimal downtime.
  • •Conduct air quality testing, operate test instruments/data loggers, and provide accurate test results and technical recommendations.
  • •Respond to customer inquiries and provide on-site/remote troubleshooting; support technical evaluations, equipment audits, and upgrade proposals.
  • •Plan, schedule, and coordinate service activities, own dryer service schedules, and coordinate/supervise third-party service vendors while maintaining service records and documentation.
Travel: High travel

Key Requirements

  • •Technical diploma or Bachelor’s degree in Mechanical, Electrical, Mechatronics, or a related engineering field.
  • •3–5+ years of service experience, including experience coordinating field service or vendors.
  • •Experience with industrial equipment, compressed air, HVAC, filtration, or similar systems.
  • •Ability to read technical drawings, wiring diagrams, and service manuals.
  • •Strong troubleshooting skills with mechanical and electrical diagnostic ability.
Experience:3+ years
Education:Bachelor's in Mechanical, Electrical, Mechatronics, or related engineering fields
Skills:TroubleshootingProblem-solvingCustomer-focusedRoot-cause analysisCommunication
Languages:JapaneseEnglish
Tech Stack:CRM

Company Brief

Ingersoll Rand
Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Davidson, United States
Founded: 1871
WebsiteLinkedIn