People Solutions Analyst

Braze
São Paulo
Workplace: HybridFull timeFunction: People, HR & TalentExperience: 2+ yearsSkills: ["Attention to detail","Confidentiality","Communication","Multitasking","Prioritization"]

Support the People Solutions team by maintaining HR policy and Brazil/US compliance, executing employee lifecycle processes in Workday, and ensuring accurate employee data. Serve as the first point of contact for global People inquiries via a ticketing system, partnering with cross-functional teams to route and resolve requests. Continuously improve workflows through documentation updates and ad-hoc operational projects including compliance reviews and audits.

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FursaFursa
Braze
Braze
2 months ago

People Solutions Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support the People Solutions team by maintaining HR policy and Brazil/US compliance, executing employee lifecycle processes in Workday, and ensuring accurate employee data. Serve as the first point of contact for global People inquiries via a ticketing system, partnering with cross-functional teams to route and resolve requests. Continuously improve workflows through documentation updates and ad-hoc operational projects including compliance reviews and audits.
Location: São Paulo
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Maintain HR policies, procedures, and compliance with a focus on Brazil & US requirements.
  • •Execute employee lifecycle processes in Workday (onboarding and employee changes) while ensuring data accuracy.
  • •Handle global employee inquiries through the ticketing system, delivering timely support aligned to SLAs.
  • •Partner with cross-functional People teams to route, escalate, and resolve inquiries efficiently.
  • •Identify process improvement opportunities and support ad-hoc projects including background checks, work authorization checks, internal audits, and compliance reviews.

Pay and Benefits

Equity and Bonus:Equity
Perks:RetirementEquityPaid LeaveHealth InsuranceDentalVisionLife InsuranceDisabilityParental LeaveLearning BudgetVolunteer WeekFertility BenefitsEmployee Resource

Key Requirements

  • •Minimum 2 years experience in HR.
  • •Exceptional attention to detail and accuracy.
  • •Ability to handle sensitive and confidential information with professionalism.
  • •Excellent communication and interpersonal skills.
  • •Experience with an HRIS system (Workday is a plus).
Experience:2+ years
Skills:Attention to detailConfidentialityCommunicationMultitaskingPrioritization
Tech Stack:WorkdayTicketing system

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn