Commercial Relationship Service Specialist Senior

Huntington Bancshares
Houston
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: high_schoolSkills: ["Leadership","Mentoring","Customer service","Communication","Critical thinking"]

Serve as the primary point of contact for assigned Commercial customers and Relationship Managers, providing best-in-class service, onboarding expertise, and guidance to strengthen relationships, retention, and expansion. Independently resolve complex issues, mitigate risks, and keep Deal Teams informed. Oversee onboarding and complex deposit/loan account features, approve multi-million dollar transactions, represent Huntington’s Commercial brand, and lead operational and risk support across high-visibility portfolios.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Commercial Relationship Service Specialist Senior

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Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the primary point of contact for assigned Commercial customers and Relationship Managers, providing best-in-class service, onboarding expertise, and guidance to strengthen relationships, retention, and expansion. Independently resolve complex issues, mitigate risks, and keep Deal Teams informed. Oversee onboarding and complex deposit/loan account features, approve multi-million dollar transactions, represent Huntington’s Commercial brand, and lead operational and risk support across high-visibility portfolios.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Act as the first-line decision maker to mitigate customer issues and ensure adherence to bank policies and procedures.
  • •Manage complex, highly visible commercial customers and services, including onboarding and end-to-end account experience and risks.
  • •Oversee guidance for other service colleagues and partners, particularly for the most complex/high-volume customers.
  • •Offer and support products to grow relationships, including escrow services, deposit account control agreements, controlled disbursement, credit sweeps, and public funds.
  • •Represent Huntington’s Commercial brand, attend customer and deal team meetings, and contribute to projects and bank initiatives.

Key Requirements

  • •High school, GED, or equivalent required.
  • •5+ years in commercial banking with a focus in deposits, loans, treasury management, customer service, banking operations.
  • •Ability to collaborate and interact with all levels within the organization.
  • •Proficient use of Microsoft Office and other digital resources.
  • •Excellent written and verbal communication skills, including grammar and demeanor.
Experience:5+ yearsCommercial banking
Education:High School
Skills:LeadershipMentoringCustomer serviceCommunicationCritical thinking
Tech Stack:Microsoft Office

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn