Sales Support Associate III

Tapestry
New Jersey
Workplace: OnsiteFull timeUSD 15 - 21.75 hourlyFunction: SalesSkills: ["Customer service","Communication","Organizational skills","Attention to detail","Multitasking"]

Support customers and drive store efficiency as a Sales Support Associate, delivering warm service at the cash wrap and maintaining a well-organized sales floor. Operate POS accurately, handle cash and media per policy, and recommend add-on products and gift cards. Manage inbound shipments and stockroom cleanliness, keep inventory levels current, and execute visual merchandising updates. Partner with the team and follow Loss Prevention and housekeeping standards.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support customers and drive store efficiency as a Sales Support Associate, delivering warm service at the cash wrap and maintaining a well-organized sales floor. Operate POS accurately, handle cash and media per policy, and recommend add-on products and gift cards. Manage inbound shipments and stockroom cleanliness, keep inventory levels current, and execute visual merchandising updates. Partner with the team and follow Loss Prevention and housekeeping standards.
Location: New Jersey
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome and assist customers with warmth and professionalism while anticipating needs.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and keep the stockroom clean.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Support sales floor activity, respond to customer requests, and follow Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 21.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail service.
  • •Knowledge of fashion trends and marketplace competition.
  • •Working knowledge of cash register systems and basic computer skills, including iPad/laptop, Mobile POS, and the internet.
  • •Strong attention to detail and organizational skills with the ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and the ability to work flexible retail hours, including nights and weekends.
Experience:RetailLuxury retail
Skills:Customer serviceCommunicationOrganizational skillsAttention to detailMultitasking
Languages:English
Tech Stack:POSCash register systemsIPadMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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