Assistant Store Manager-2

Tapestry
Miami
Workplace: OnsiteFull timeUSD 18.5 - 38.25 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Support the Store Manager in driving sales performance and operational excellence at the Coach retail store. Lead on the sales floor to deliver exceptional, inclusive customer experiences while monitoring KPIs and implementing category strategies. Recruit, onboard, and coach team members, execute omni-channel/clienteling and digital engagement, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and merchandising standards.

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FursaFursa
Tapestry
Tapestry
3 days ago

Assistant Store Manager-2

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Support the Store Manager in driving sales performance and operational excellence at the Coach retail store. Lead on the sales floor to deliver exceptional, inclusive customer experiences while monitoring KPIs and implementing category strategies. Recruit, onboard, and coach team members, execute omni-channel/clienteling and digital engagement, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and merchandising standards.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs and adjust strategies.
  • •Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues and act as a brand ambassador.
  • •Recruit, onboard, and coach team members; foster collaboration and build a strong talent pipeline aligned with the brand vision.
  • •Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
  • •Oversee operational excellence including compliance with policies, scheduling, payroll/HR processes, loss prevention, and visual merchandising; maintain store safety and vendor relationships.

Pay and Benefits

Salary: USD 18.5 - 38.25 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailService industryLuxury fashion
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channel servicesClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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