Senior Account Manager, Retail Media

Instacart
United States
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Project management","Cross-functional collaboration","Executive presentation","Stakeholder management"]

Own a portfolio of enterprise retail partners for Instacart’s Carrot Ads, guiding them from onboarding through growth. Translate partner needs into advertising performance by leveraging campaign tooling, demand sourcing, reporting, and invoicing. Build sharper account-management playbooks, track partner KPIs, and create feedback loops so product teams have better data. Serve as the connective tissue across teams and deliver executive-level presentations that drive adoption and revenue.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Instacart
Instacart
16 hours ago

Senior Account Manager, Retail Media

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own a portfolio of enterprise retail partners for Instacart’s Carrot Ads, guiding them from onboarding through growth. Translate partner needs into advertising performance by leveraging campaign tooling, demand sourcing, reporting, and invoicing. Build sharper account-management playbooks, track partner KPIs, and create feedback loops so product teams have better data. Serve as the connective tissue across teams and deliver executive-level presentations that drive adoption and revenue.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own an end-to-end portfolio of enterprise retail partners to drive adoption and growth for Carrot Ads.
  • •Onboard new retail partners with training across campaign tooling, demand sourcing, reporting, and invoicing.
  • •Build the incremental revenue case for expanded placements and new product capabilities.
  • •Improve account management practice via tighter playbooks, compelling QBRs, and partner KPI tracking tools.
  • •Coordinate cross-functional teams to address retail-partner needs and feed insights into product roadmaps.

Key Requirements

  • •5+ years in account management or a related field, with experience in ad tech, publishers, or retail media.
  • •End-to-end experience supporting enterprise advertising solutions and managing complex partner relationships.
  • •Strong technical acumen to understand and explain product capabilities to non-technical partners.
  • •Proficient data analysis skills to turn partner KPI data into actionable insights and recommendations.
  • •Comfort with billing, invoicing, and revenue reconciliation workflows with Finance.
Experience:5+ yearsAd techPublishersRetail mediaAdvertisingE-commerceRetail
Skills:CommunicationProject managementCross-functional collaborationExecutive presentationStakeholder management
Languages:English

Company Brief

Instacart
Operates an online grocery marketplace connecting customers with personal shoppers and local retailers for grocery delivery and pickup. Provides technology, logistics, and advertising solutions to supermarkets and consumer packaged goods brands.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn