Allianz

1 month ago

GSD RO Customer Care Agent Home (Bucarest, RO, 020339)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Join Allianz as a Customer Care Agent in Bucharest, handling front/back-office support, processing travel claims, and collaborating with internal teams. You’ll use AI/BI insights to improve service, meet monthly targets, and grow through local/international opportunities while benefiting from corporate learning and wellness programs.

Location: Romania

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Handle both back-office and front-office support, helping our customers get the answers they need.
•Review and process travel claims quickly and accurately, following company guidelines.
•Investigate claims and ensure timely follow-up for a top-notch customer experience.
•Hit personal and team productivity and quality goals every month.
•Work closely with internal teams to solve issues and provide solutions.

Pay and Benefits

Perks:Medical ServicesAnnual Bonus

Key Requirements

•Fluent in German (C1) and English (min. B2).
•Experience: 1-2 years in a similar role is a plus.
•Problem-Solver: You know how to find solutions and tackle challenges head-on.
•Tech-Savvy: Comfortable using Microsoft Office (Outlook, Excel, Word, PowerPoint, Access).
•Independent Worker: Able to manage your tasks with little supervision and deliver results.

Experience:1-2 yearsInsuranceCustomer service

Skills:Problem-solvingCommunicationQuick thinkingTeamworkIndependence

Languages:GermanEnglish

Tech Stack:Microsoft OfficeOutlookExcelWordPowerPointAccess

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

1 month ago

GSD RO Customer Care Agent Home (Bucarest, RO, 020339)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Romania

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Handle both back-office and front-office support, helping our customers get the answers they need.
•Review and process travel claims quickly and accurately, following company guidelines.
•Investigate claims and ensure timely follow-up for a top-notch customer experience.
•Hit personal and team productivity and quality goals every month.
•Work closely with internal teams to solve issues and provide solutions.

Pay and Benefits

Perks:Medical ServicesAnnual Bonus

Key Requirements

•Fluent in German (C1) and English (min. B2).
•Experience: 1-2 years in a similar role is a plus.
•Problem-Solver: You know how to find solutions and tackle challenges head-on.
•Tech-Savvy: Comfortable using Microsoft Office (Outlook, Excel, Word, PowerPoint, Access).
•Independent Worker: Able to manage your tasks with little supervision and deliver results.

Experience:1-2 yearsInsuranceCustomer service

Skills:Problem-solvingCommunicationQuick thinkingTeamworkIndependence

Languages:GermanEnglish

Tech Stack:Microsoft OfficeOutlookExcelWordPowerPointAccess

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn