Manager, Large Loss Property Claims PL (NY / East PA - WFH)

Nationwide
New York, Pennsylvania
Workplace: RemoteFull timeUSD 108,000 - 162,000 annuallyFunction: Insurance & ActuarialExperience: 8+ yearsEducation: bachelorsSkills: ["Leadership","Mentoring","Customer service","Conflict resolution","Analytical problem-solving"]

Lead a Large Loss property claims unit for a geographic area, managing end-to-end handling of complex property damage claims, including reviewing, adjusting, and paying claims. Drive unit performance objectives, handle customer satisfaction and complaint resolution, oversee reserving and coverage investigation, and coordinate with quality assurance, SIU, subrogation, claims legal, and service/support teams. Recruit, develop, and lead Large Loss associates, supporting workforce planning with HR and claims leadership.

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FursaFursa
Nationwide
Nationwide
1 day ago

Manager, Large Loss Property Claims PL (NY / East PA - WFH)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead a Large Loss property claims unit for a geographic area, managing end-to-end handling of complex property damage claims, including reviewing, adjusting, and paying claims. Drive unit performance objectives, handle customer satisfaction and complaint resolution, oversee reserving and coverage investigation, and coordinate with quality assurance, SIU, subrogation, claims legal, and service/support teams. Recruit, develop, and lead Large Loss associates, supporting workforce planning with HR and claims leadership.
Location: New York, Pennsylvania
Workplace: Remote
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Manager level

Key Responsibilities

  • •Review, adjust, and pay Large Loss property damage claims while ensuring quality and customer satisfaction.
  • •Supervise Large Loss associates, including performance management, training and development, workflow planning, hiring/placement, and disciplinary actions.
  • •Oversee accurate reserving; confer with Technical Office partners; investigate coverage and potentially fraudulent activity.
  • •Coordinate resources and collaboration across functions such as quality assurance, SIU, subrogation, claims legal, and service/call centers.
  • •Monitor and manage unit performance objectives and support claims performance improvement initiatives and projects.
Travel: Medium travel

Pay and Benefits

Salary: USD 108,000 - 162,000 annually
Perks:Health InsuranceDentalVisionLife InsurancePaid Leave401kPensionDisability

Key Requirements

  • •Eight years of related experience in Large Loss claims settlement, handling, or management.
  • •Strong claims knowledge; Property experience is preferred.
  • •Proven leadership (informal or formal), including mentor/coaching skills, with ability to lead and manage associates.
  • •Strong customer service and conflict resolution abilities, with capacity to work through ambiguity.
  • •State licensing where required and successful completion of applicable claims certification training/classes.
Experience:8+ yearsInsuranceProperty claims
Education:Bachelor's
Skills:LeadershipMentoringCustomer serviceConflict resolutionAnalytical problem-solving
Licenses:State licensing (where required)Valid driver’s license
Certifications:Claims certification training/classes (where applicable)

Company Brief

Nationwide
Nationwide is a mutual insurance and financial services company offering auto, home, life insurance, retirement planning, investments, and banking products for individuals and businesses across the United States.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Columbus, United States
Founded: 1926
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Glassdoor: 3.6
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