Kempinski

1 month ago

Lady in Red - Guest Relations Agent (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Join Kempinski Hotel Berchtesgaden as a Guest Relations Agent, delivering exceptional hospitality to international guests. You will welcome guests, organize perfect stays, manage VIP arrangements, handle check-ins/outs, and respond to guest feedback, working within a luxury, team-focused environment that emphasizes German-Bavarian service culture and extensive employee benefits.

Location: Germany

Workplace: Onsite

Employment Type: Contract · Permanent

Job Function: Software Engineering

Key Responsibilities

•Begrüßung und Betreuung unserer internationalen Gäste
•Organisation eines perfekten Aufenthaltes für unsere Gäste
•Betreuung unserer Stamm- und VIP-Gäste
•Durchführung Check-In und Check-Out
•Bearbeitung von Gäste Feedbacks

Pay and Benefits

Perks:Employee DiscountsFree ParkingHoliday PayAnnual Bonus

Key Requirements

•Abgeschlossene Ausbildung in der Hotterie
•Berufserfahrungen in einer vergleichbaren Position in der Luxushotellerie wünschenswert
•Sehr gute Deutsch- und Englischkenntnisse
•Gute Kommunikationsfähigkeiten und Auftreten als Gastgeber
•Gute Kenntnisse im Umgang mit dem Computer, den gängigen Microsoft Office Programmen (Word, Excel and PowerPoint) und der Hotelsoftware Opera

Experience:HospitalityLuxuryHotellerie

Education:Certification / Diploma

Skills:CommunicationHospitalityCustomer serviceTeamworkProblem-solving

Languages:GermanEnglish

Tech Stack:OperaMicrosoft OfficeWordExcelPowerPoint

Company Brief

Kempinski

Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Kempinski

1 month ago

Lady in Red - Guest Relations Agent (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Germany

Workplace: Onsite

Employment Type: Contract · Permanent

Job Function: Software Engineering

Key Responsibilities

•Begrüßung und Betreuung unserer internationalen Gäste
•Organisation eines perfekten Aufenthaltes für unsere Gäste
•Betreuung unserer Stamm- und VIP-Gäste
•Durchführung Check-In und Check-Out
•Bearbeitung von Gäste Feedbacks

Pay and Benefits

Perks:Employee DiscountsFree ParkingHoliday PayAnnual Bonus

Key Requirements

•Abgeschlossene Ausbildung in der Hotterie
•Berufserfahrungen in einer vergleichbaren Position in der Luxushotellerie wünschenswert
•Sehr gute Deutsch- und Englischkenntnisse
•Gute Kommunikationsfähigkeiten und Auftreten als Gastgeber
•Gute Kenntnisse im Umgang mit dem Computer, den gängigen Microsoft Office Programmen (Word, Excel and PowerPoint) und der Hotelsoftware Opera

Experience:HospitalityLuxuryHotellerie

Education:Certification / Diploma

Skills:CommunicationHospitalityCustomer serviceTeamworkProblem-solving

Languages:GermanEnglish

Tech Stack:OperaMicrosoft OfficeWordExcelPowerPoint

Company Brief

Kempinski

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor