Business Support Coordinator (12-month Fixed Term Contract)

Miele
Australia
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Communication","Organization","Attention to detail","Problem-solving","Collaboration"]

Coordinate Professional service agreements, including quotations, renewals, scheduling, and database management. Manage customer service enquiries, maintenance bookings, and spare parts orders to ensure timely resolution. Support sales with quotations, order processing, CRM updates, and sales administration, and coordinate equipment orders, deliveries, and customer communications. Maintain accurate records and reporting while improving processes through cross-functional collaboration across Sales, Service, and Operations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Miele
Miele
1 day ago

Business Support Coordinator (12-month Fixed Term Contract)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Coordinate Professional service agreements, including quotations, renewals, scheduling, and database management. Manage customer service enquiries, maintenance bookings, and spare parts orders to ensure timely resolution. Support sales with quotations, order processing, CRM updates, and sales administration, and coordinate equipment orders, deliveries, and customer communications. Maintain accurate records and reporting while improving processes through cross-functional collaboration across Sales, Service, and Operations.
Location: Australia
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Executive & General Management

Key Responsibilities

  • •Coordinate Professional service agreements (PROtect), including quotations, renewals, scheduling, and database management
  • •Manage service enquiries, maintenance bookings, and spare parts orders to ensure timely resolution
  • •Assist the Sales team with quotations, order processing, CRM updates, and sales administration
  • •Coordinate Professional equipment orders, deliveries, and customer communications to complete projects smoothly
  • •Maintain accurate records, databases, and reporting while collaborating across Sales, Service, and Operations to improve the customer experience

Pay and Benefits

Perks:Remote WorkPaid LeaveEmployee DiscountsFlu Vaccinations

Key Requirements

  • •Previous experience in customer service, sales support, service coordination, or business support
  • •Exceptional organisational skills to manage multiple priorities and deadlines
  • •Strong communication skills with a customer-first approach
  • •Excellent attention to detail and commitment to accurate, high-quality work
  • •Strong problem-solving skills and ability to collaborate across multiple teams
Skills:CommunicationOrganizationAttention to detailProblem-solvingCollaboration
Tech Stack:Microsoft OfficeCRMERPDatabase management

Company Brief

Miele
Manufacturer of premium domestic and commercial appliances including washers, dryers, dishwashers, ovens, and vacuum cleaners, known for engineering quality, longevity, and innovative household technologies.
Industry: Home Appliances
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Gütersloh, Germany
Founded: 1899
WebsiteLinkedIn