Manager - Strategic Learning Business Consultant

Discover Financial
Richmond
Full timeUSD 134,400 - 153,300 annuallyFunction: Business OperationsEducation: bachelorsSkills: ["Creative problem solving","Managing through complexity","Relationship building","Stakeholder influence","Data-driven decision making"]

Shape and deliver enterprise learning and development strategy for Capital One’s Enterprise Services, Software, Business Cards & Payments, and enterprise Tech teams. Partner with executives, HR, and business stakeholders to co-create the annual learning agenda, define OKRs and governance, and design learner-centered programs. Lead delivery across multiple initiatives, manage scope/timelines/budget, measure learning outcomes, and support learner communications and external storytelling.

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Discover Financial
Discover Financial
4 weeks ago

Manager - Strategic Learning Business Consultant

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Job Summary

Shape and deliver enterprise learning and development strategy for Capital One’s Enterprise Services, Software, Business Cards & Payments, and enterprise Tech teams. Partner with executives, HR, and business stakeholders to co-create the annual learning agenda, define OKRs and governance, and design learner-centered programs. Lead delivery across multiple initiatives, manage scope/timelines/budget, measure learning outcomes, and support learner communications and external storytelling.
Location: Richmond
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Partner with accountable executives, HR leaders, and business stakeholders to co-create the annual strategic learning agenda, including vision, OKRs, operating models, and governance.
  • •Lead design and delivery of learning programs, iterating from feedback and data.
  • •Project manage multiple initiatives, leading program teams and supporting as needed.
  • •Manage project scope, timelines, and budget, identifying risks and escalating as necessary.
  • •Own measurement and evaluation strategy to ensure learning solutions deliver desired outcomes.

Pay and Benefits

Salary: USD 134,400 - 153,300 annually
Perks:Health InsuranceDentalVision

Key Requirements

  • •Bachelors Degree
  • •At least 3 years of experience in client facing consulting
  • •At least 2 years of experience in learning and development
  • •At least 1 year of experience in project management
  • •At least 1 year of experience in learning strategy creation
Experience:ConsultingLearning and developmentLearning strategyProject managementAdult learningWorkforce readiness
Education:Bachelor's
Skills:Creative problem solvingManaging through complexityRelationship buildingStakeholder influenceData-driven decision making
Tech Stack:AI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn