Rental Coordinator

EquipmentShare
Salt Lake City
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Communication","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate rental operations at a Salt Lake City facility by guiding inbound leads through the EquipmentShare rental process and building strong relationships with contractors and construction company principals. Maintain and nurture customer accounts to ensure satisfaction, resolve inquiries and issues quickly, and educate customers on how EquipmentShare can reduce costs and improve efficiency. Contribute to growth through new sales strategies, keeping information accurate and customers well supported throughout the rental lifecycle.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Coordinate rental operations at a Salt Lake City facility by guiding inbound leads through the EquipmentShare rental process and building strong relationships with contractors and construction company principals. Maintain and nurture customer accounts to ensure satisfaction, resolve inquiries and issues quickly, and educate customers on how EquipmentShare can reduce costs and improve efficiency. Contribute to growth through new sales strategies, keeping information accurate and customers well supported throughout the rental lifecycle.
Location: Salt Lake City
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Expand the customer base by building relationships with contractors and construction company principals and educating them on EquipmentShare value
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction and keep customers informed of additional ways EquipmentShare can improve their business
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym MembershipWellness Stipend

Key Requirements

  • •High school diploma or equivalent
  • •Strong interpersonal and problem-solving skills
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Ability to adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services
  • •Strong listening skills with a customer-first mindset focused on solving customers’ problems
Education:High School
Skills:CommunicationInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn