Carrier Submissions Coordinator (Employee Health Insurance)

SimplyInsured
Anywhere
Workplace: RemoteFull timeUSD 16+ hourlyFunction: Insurance & ActuarialExperience: 1-2 yearsSkills: ["Organization","Communication","Problem-solving"]

Coordinate client onboarding between the onboarding team and insurance carriers to ensure customers are properly submitted, approved, and enrolled in requested plans. Triage and resolve carrier eligibility concerns, submit required documents, and use phone, text, and email to proactively move onboarding forward. Partner with revenue operations and support to deliver a smooth, high-satisfaction customer experience. Requires high-volume task execution, strong communication, and familiarity with support ticketing/CRM tools.

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FursaFursa
SimplyInsured
SimplyInsured
3 days ago

Carrier Submissions Coordinator (Employee Health Insurance)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Coordinate client onboarding between the onboarding team and insurance carriers to ensure customers are properly submitted, approved, and enrolled in requested plans. Triage and resolve carrier eligibility concerns, submit required documents, and use phone, text, and email to proactively move onboarding forward. Partner with revenue operations and support to deliver a smooth, high-satisfaction customer experience. Requires high-volume task execution, strong communication, and familiarity with support ticketing/CRM tools.
Location: Anywhere
Workplace: Remote
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Assist the Client Onboarding team with submitting required documentation and information to insurance carriers.
  • •Resolve eligibility concerns with carriers to support customer approvals.
  • •Ensure customers are properly enrolled on the SimplyInsured platform.
  • •Provide proactive outreach to insurance carriers using phone, text, and email to move onboarding forward.
  • •Partner with internal revenue operations and support teams to ensure a smooth, high-satisfaction customer experience.

Pay and Benefits

Salary: USD 16 hourly
Perks:Health InsuranceDentalVisionFsa401kPaid Leave

Key Requirements

  • •1-2 years of experience in an execution-based role (sales, operations, customer service).
  • •Passion for helping people, especially related to health insurance.
  • •Highly productive in completing a high volume of tasks.
  • •Fantastic organization skills.
  • •Familiarity with working with support ticketing and/or support CRM software tools.
Experience:1-2 yearsHealth insurance
Skills:OrganizationCommunicationProblem-solving
Languages:English
Tech Stack:CRM

Company Brief

SimplyInsured
Operates an online marketplace and benefits platform that helps small businesses and individuals compare, enroll in, and manage health insurance plans, streamlining quoting, enrollment, and administration for employers and brokers.
Industry: InsurTech
Headquarters: San Francisco, United States
Founded: 2014
WebsiteLinkedIn