Senior Audience Marketing Manager
Intercom
London
Workplace: HybridFull timeFunction: Marketing & GrowthExperience: 5+ yearsSkills: ["Communication","Attention to detail","Documentation","Strategic thinking","Cross-functional collaboration","Data-driven","Experimentation-minded"]Own the audience strategy for key brand activations, events, and product moments, building high-quality audiences and driving engagement. Plan and execute multichannel audience journeys across email, paid, web, in-product, community, and sales-assisted touchpoints. Lead follow-up programs to improve event-to-pipeline conversion, run audience operations in tools like Marketo, Intercom, and Hightouch, and coordinate cross-functionally to deliver measurable commercial outcomes.

