Deployment Strategist - Public Sector, Nonprofit & Education

Salesforce
London
Workplace: HybridFull timeFunction: Government & Public AdministrationExperience: 4+ yearsEducation: bachelorsSkills: ["Stakeholder management","Risk escalation","End-to-end ownership","Bias for action","Workshop facilitation"]

Drive end-to-end customer engagements for agentic AI deployments for public sector, nonprofit, and education organizations. Lead discovery-to-consumption ownership, define AI strategy and roadmap, and architect solutions across Salesforce’s agentic AI platform and Data Cloud with responsible AI governance. Manage delivery timelines, stakeholder communications, risks, and adoption metrics, partnering with Forward Deployed Engineers to ensure measurable, scalable value. Use AI-assisted development tools to accelerate real customer solution delivery.

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FursaFursa
Salesforce
Salesforce
1 month ago

Deployment Strategist - Public Sector, Nonprofit & Education

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Last checked: 3 hours agoStatus: Live

Job Summary

Drive end-to-end customer engagements for agentic AI deployments for public sector, nonprofit, and education organizations. Lead discovery-to-consumption ownership, define AI strategy and roadmap, and architect solutions across Salesforce’s agentic AI platform and Data Cloud with responsible AI governance. Manage delivery timelines, stakeholder communications, risks, and adoption metrics, partnering with Forward Deployed Engineers to ensure measurable, scalable value. Use AI-assisted development tools to accelerate real customer solution delivery.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Government & Public Administration
Seniority: Mid level

Key Responsibilities

  • •Lead full lifecycle customer engagements across Identify → Commit → Deploy → Consume, owning outcomes end to end.
  • •Define customers’ Agentic AI strategy and roadmap; run design workshops and architect solutions across Salesforce agentic AI, Data Cloud, and enterprise systems with responsible AI governance.
  • •Manage engagement delivery timelines, stakeholder communication, risk escalation, and progress reporting as the operational backbone of the team.
  • •Own adoption, consumption, and expansion metrics; identify blockers early and drive measurable value realization.
  • •Partner with Forward Deployed Engineers to align strategy with technical execution and develop customer solutions using AI tools (including Cursor, Claude, and Vibes).
Travel: Medium travel

Key Requirements

  • •Degree in Computer Science or a related field.
  • •4+ years of experience in strategic solutioning, technical advisory, delivery leadership, or program management for enterprise cloud or SaaS technology.
  • •Proven experience managing and delivering customer-facing projects in Public Sector, Higher Education, or Nonprofit environments.
  • •Prior customer-facing delivery experience (consulting, professional services, or technical advisory).
  • •Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex.
Experience:4+ yearsEnterprise cloudSaaSPublic SectorHigher EducationNonprofitRegulated industries
Education:Bachelor's in Computer Science
Skills:Stakeholder managementRisk escalationEnd-to-end ownershipBias for actionWorkshop facilitation
Tech Stack:SalesforceAgentforceAgentic AI platformData CloudSalesforce CRMSalesforce SalesSalesforce ServiceSalesforce MarketingCursorClaudeVibesPythonJavaScriptJavaApexAI/LLMNLPRAG

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor