Technical Account Manager

Nexxen
New York
Workplace: HybridFull timeUSD 80,000 - 110,000 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Analytical","Problem-solving","Communication","Collaboration","Customer-first mindset"]

Serve as the primary technical partner to Tier 1 CTV publishers, supporting integrations and troubleshooting platform and deal issues. Monitor, optimize, and escalate complex technical and operational problems while translating technical requirements into practical, revenue-driving solutions. Partner with product to submit, prioritize, and track CTV enhancement requests, act as the internal subject matter expert across cross-functional teams, and contribute to business growth through technical evaluations and recommendations.

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Nexxen
Nexxen
2 days ago

Technical Account Manager

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Last checked: 43 minutes agoStatus: Live

Job Summary

Serve as the primary technical partner to Tier 1 CTV publishers, supporting integrations and troubleshooting platform and deal issues. Monitor, optimize, and escalate complex technical and operational problems while translating technical requirements into practical, revenue-driving solutions. Partner with product to submit, prioritize, and track CTV enhancement requests, act as the internal subject matter expert across cross-functional teams, and contribute to business growth through technical evaluations and recommendations.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively monitor, troubleshoot, and optimize Tier 1 CTV publisher accounts.
  • •Provide day-to-day technical expertise during emails, business reviews, and customer meetings.
  • •Serve as the primary escalation point for complex technical and operational issues affecting CTV publisher accounts.
  • •Partner with Product to identify gaps, submit/prioritize/track feature requests, and act as the internal CTV product expert.
  • •Work with Business Development to evaluate prospective publisher opportunities and identify ways to increase adoption and drive incremental revenue.

Pay and Benefits

Salary: USD 80,000 - 110,000 annually
Perks:MedicalDentalVisionDisability Insurance401kEapParental LeavePaid Leave

Key Requirements

  • •Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • •3+ years of experience in Technical Account Management, Solutions Engineering, Technical Support, or a similar customer-facing technical role, preferably in AdTech.
  • •Strong analytical and problem-solving skills to interpret data and drive actionable insights.
  • •Excellent communication and interpersonal skills with the ability to collaborate across technical and non-technical teams.
  • •Ability to simplify and communicate complex technical concepts to diverse audiences.
Experience:AdTech
Education:Bachelor's in Computer Science, Engineering, or related field
Skills:AnalyticalProblem-solvingCommunicationCollaborationCustomer-first mindset
Tech Stack:SQL

Company Brief

Nexxen
Nexxen is a global advertising technology company offering a unified platform for programmatic advertising, data management, and Connected TV solutions, serving advertisers, agencies, publishers and broadcasters worldwide.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2007
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Glassdoor: 3.6
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