Customer Engagement Specialist (Visalia, CA)

Paper
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Experience: 1-2 yearsSkills: ["Communication","Organization","Interpersonal skills","Teamwork"]

Contracted Customer Engagement Specialist role focused on leading trainings and providing hands-on support for districts implementing Paper’s GROW tutoring program. You’ll coordinate on-site logistics, train educators and administrators, and nurture relationships with district leaders to maximize student participation and academic success in the K-12 space.

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FursaFursa
Paper
Paper
5 months ago

Customer Engagement Specialist (Visalia, CA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 days agoStatus: Live

Job Summary

Contracted Customer Engagement Specialist role focused on leading trainings and providing hands-on support for districts implementing Paper’s GROW tutoring program. You’ll coordinate on-site logistics, train educators and administrators, and nurture relationships with district leaders to maximize student participation and academic success in the K-12 space.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Lead the in-person implementation of Paper’s GROW high-impact tutoring programs, including coordinating onsite logistics, conducting training sessions, and ensuring students are effectively onboarded and supported.
  • •Facilitate in-person or virtual enablement training that educate teachers and administrators about Paper and/or GROW implementation at the classroom and site level.
  • •Grow and nurture relationships with administrators and teachers on the ground by providing quality support and resources
  • •Help expand our grassroots approach to high-impact tutoring and district-wide engagement
Travel: High travel

Pay and Benefits

Perks:Health InsuranceEquityRetirementParental Leave

Key Requirements

  • •Must reside in Visalia, CA, United States.
  • •Demonstrated experience leading in-person program implementation, including logistics coordination and on-site execution.
  • •Proven ability to facilitate engaging, effective training sessions for educators or adult learners.
  • •Strong organizational skills with the ability to manage multiple priorities during live implementations.
  • •Excellent interpersonal and communication skills, with the ability to build rapport with district leaders, teachers, and students.
Experience:1-2 yearsK-12Education
Skills:CommunicationOrganizationInterpersonal skillsTeamwork

Company Brief

Paper
Paper provides a collaborative, AI-enhanced digital workspace for teams to brainstorm, sketch, and design visual notes, diagrams, and workflows in real time. It integrates with common productivity tools to streamline creative collaboration across devices and distributed teams.
Industry: SaaS
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