Professional Services Commercial Lead

OpenAI
San Francisco
Workplace: HybridFull timeUSD 211,000 - 234,000 annuallyFunction: Administration & Executive AssistanceExperience: 7+ yearsSkills: ["Strong writing","Commercial judgment","Independent ownership","Clear communication","Attention to detail"]

Own end-to-end DeployCo deal desk workflows for professional-services engagements—from intake and drafting statements of work through approvals, signature, and operational handoff. Draft and revise SOWs, work orders, and change orders, validate pricing and deal inputs against guardrails, coordinate cross-functional reviews, and proactively resolve commercial and delivery risks. Improve templates and playbooks to increase deal quality and execution speed.

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FursaFursa
OpenAI
OpenAI
3 days ago

Professional Services Commercial Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own end-to-end DeployCo deal desk workflows for professional-services engagements—from intake and drafting statements of work through approvals, signature, and operational handoff. Draft and revise SOWs, work orders, and change orders, validate pricing and deal inputs against guardrails, coordinate cross-functional reviews, and proactively resolve commercial and delivery risks. Improve templates and playbooks to increase deal quality and execution speed.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Own assigned DeployCo deals from intake through approval, signature, and operational handoff.
  • •Draft and revise SOWs, work orders, and change orders, partnering with Legal on non-standard contractual terms.
  • •Validate rate cards, fees, hours, resourcing inputs, discounts, margin inputs, billing milestones, and reconcile SOWs to quotes with clear exception recommendations.
  • •Coordinate reviews and approvals across Deployment, Sales, Legal, Finance, Technical Revenue, Billing, and Order Management to keep stakeholders aligned.
  • •Identify and resolve delivery and commercial risks (e.g., unclear scope/acceptance criteria, infeasible commitments, scope creep) and maintain accurate deal records and approval evidence.

Pay and Benefits

Salary: USD 211,000 - 234,000 annually
Equity and Bonus:Equity

Key Requirements

  • •7+ years of relevant B2B experience across deal desk, commercial contracts, contract management, professional-services operations, sales operations, order management, or a similar function.
  • •3+ years of hands-on experience drafting and revising customer-facing SOWs for professional-services engagements.
  • •Experience operating pricing-validation, commercial intake, approval, and routing workflows alongside contract drafting and review.
  • •Ability to translate technical/service requirements into contract-ready scope, deliverables, milestones, dependencies, acceptance criteria, and change controls.
  • •Working knowledge of quote-to-cash and how SOW structure and pricing affect delivery, billing, revenue recognition, and customer experience.
Experience:7+ yearsB2BProfessional servicesDeal deskContract managementQuote-to-cashOrder management
Skills:Strong writingCommercial judgmentIndependent ownershipClear communicationAttention to detail
Tech Stack:SalesforceCPQContract-lifecycle-management toolsE-signature platformsApproval workflow systems

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor