Form Builder - Technology

TrueLogic
Mexico City
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Skills: ["Customer service","Communication","Organizational skills","Multitasking","Independent work"]

Build and revise custom forms for a SaaS case management platform using an internal no-code form builder. Translate client requirements into correct configurations, ensure mappings to existing platform fields, and validate results through testing and QA. Support clients and end users via Zendesk, clarify form needs, and provide training so users can create effective templates. Coordinate with internal teams and manage multiple concurrent requests.

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FursaFursa
TrueLogic
TrueLogic
6 days ago

Form Builder - Technology

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Build and revise custom forms for a SaaS case management platform using an internal no-code form builder. Translate client requirements into correct configurations, ensure mappings to existing platform fields, and validate results through testing and QA. Support clients and end users via Zendesk, clarify form needs, and provide training so users can create effective templates. Coordinate with internal teams and manage multiple concurrent requests.
Location: Mexico City
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)

Key Responsibilities

  • •Build and revise custom forms using the internal no-code form-building tool.
  • •Understand the purpose and business requirements of each form and translate them into effective configurations.
  • •Communicate with clients through Zendesk to clarify requirements and provide support.
  • •Map forms to existing platform fields and validate results through application testing and QA.
  • •Provide training and support to end users building their own templates, while managing multiple concurrent requests and shifting priorities.

Pay and Benefits

Perks:Remote WorkPaid Leave

Key Requirements

  • •Strong customer service skills and professional, client-facing communication.
  • •Ability to understand and translate client requirements into effective form configurations.
  • •Ability to learn new SaaS platforms and internal no-code tools quickly.
  • •Strong organizational and multitasking skills, including the ability to work independently and manage deadlines.
  • •Proficiency with Microsoft Office.
Skills:Customer serviceCommunicationOrganizational skillsMultitaskingIndependent work
Tech Stack:ZendeskMicrosoft Office

Company Brief

TrueLogic
TrueLogic builds custom web and mobile applications, offering product engineering, UX/UI design, and team augmentation services. They partner with startups and enterprises to deliver scalable software solutions, cloud integrations, and ongoing technical support.
Industry: Professional Services
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