Beauty Advisor (Client Experience & Operations) - Silverburn, Glasgow Future Opportunities

Sephora
Glasgow
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer-focused","Interpersonal skills","Organisational skills","Attention to detail","Multitasking"]

Deliver a world-class Sephora customer experience by providing personalised beauty advice across makeup, skincare, and fragrance. Educate customers on application techniques and product benefits, stay current on beauty trends and launches, and drive sales through proactive customer connection, upselling, and promotion of Sephora services and loyalty. Support day-to-day store operations including transactions, cash area upkeep, deliveries, stock counts, merchandising, and replenishment at Silverburn.

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Sephora
Sephora
1 month ago

Beauty Advisor (Client Experience & Operations) - Silverburn, Glasgow Future Opportunities

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Last checked: 11 hours agoStatus: Live

Job Summary

Deliver a world-class Sephora customer experience by providing personalised beauty advice across makeup, skincare, and fragrance. Educate customers on application techniques and product benefits, stay current on beauty trends and launches, and drive sales through proactive customer connection, upselling, and promotion of Sephora services and loyalty. Support day-to-day store operations including transactions, cash area upkeep, deliveries, stock counts, merchandising, and replenishment at Silverburn.
Location: Glasgow
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Educate customers on application techniques, routines, and product benefits to build confidence and enhance their experience.
  • •Stay up to date with beauty trends, new launches, and Sephora’s product assortment including exclusive brands.
  • •Provide expert product guidance rooted in technical knowledge across makeup, skincare, and fragrance.
  • •Drive sales by proactively connecting with customers, upselling, and promoting Sephora services and the loyalty programme.
  • •Support store operations including processing transactions, managing cash area, handling deliveries and stock counts, replenishing stock, and maintaining visual merchandising.

Pay and Benefits

Perks:Employee DiscountPaid LeaveHoliday Allowance

Key Requirements

  • •Experience in retail, customer service or store operations (cash and stock).
  • •Strong passion for makeup, skincare and fragrance, with product knowledge and application technique experience highly beneficial.
  • •Warm interpersonal skills and ability to build meaningful client connections.
  • •Excellent organisational skills and high attention to detail.
  • •Ability to lift/carry boxes, stand for extended periods and perform physical tasks.
Experience:RetailCustomer serviceBeauty
Skills:Customer-focusedInterpersonal skillsOrganisational skillsAttention to detailMultitasking

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn