Assistant Manager Payment Services (Mumbai, MH, IN, 400063)

HSBC
Mumbai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["People management","Stakeholder management","Communication","Decision-making","Problem-solving","Customer centricity"]

Manage and control daily remittances payment operations, including FCY/LCY processing and regulatory filings, while liaising with RBI and handling investigations. Monitor external vendors and operating staff, ensure process standardization and timely process note updates, and deliver required regulatory reporting. Maintain business continuity and internal controls, implement group compliance and operational risk awareness, and drive performance across KPIs like TAT, accuracy, and customer satisfaction.

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FursaFursa
HSBC
HSBC
4 days ago

Assistant Manager Payment Services (Mumbai, MH, IN, 400063)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Manage and control daily remittances payment operations, including FCY/LCY processing and regulatory filings, while liaising with RBI and handling investigations. Monitor external vendors and operating staff, ensure process standardization and timely process note updates, and deliver required regulatory reporting. Maintain business continuity and internal controls, implement group compliance and operational risk awareness, and drive performance across KPIs like TAT, accuracy, and customer satisfaction.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Manage and control daily payment operations (FCY/LCY processing, regulatory filings, RBI liaison, investigations) to meet operational and customer service objectives.
  • •Monitor performance of external vendors and operating staff in the unit.
  • •Ensure process standardization and keep procedure/process notes updated regularly.
  • •Perform regulatory reporting activities in line with RBI and other regulator requirements.
  • •Maintain business continuity and internal control standards, including audit point closure and operational risk awareness.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •1-3 years of overall banking exposure with 1 year of specialized experience managing remittances operations.
  • •FEMA knowledge.
  • •Experience in people and stakeholder management.
  • •Strong communication and decision-making skills.
  • •Customer-centric approach with strong thinking and problem-solving ability.
Experience:BankingRemittances
Skills:People managementStakeholder managementCommunicationDecision-makingProblem-solvingCustomer centricity
Tech Stack:AI tools

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn