Wise

4 weeks ago

KYC Operations Team Lead - Regional

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Lead a team of KYC Analysts in operations focused on customer due diligence, AML/Risk assessments, and regulatory compliance. Drive process improvements, KPI-driven performance, and coaching to build a customer-centric, risk-aware operation within Wise APAC regional scope.

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Lead by example and drive a customer focused mindset across your team. Promote a culture of ownership and accountability. Build high-performing teams that value knowledge sharing and continuous learning.
•Coach and develop a strong team of KYC Analysts. Design and manage development plans, conduct career map check-ins and advise on promotions and salary decisions.
•Identify opportunities for process improvements and collaborate with central functions to increase operational efficiency. Provide guidance on complex, high-risk cases and escalations when needed.
•Measure team KPIs and ensure targets and quality standards are met while maintaining focus on customer experience. Conduct regular coaching and team meetings.
•Be a subject matter expert in KYC/AML, understand regulatory obligations, perform root cause analyses, and propose solutions to senior leadership.

Pay and Benefits

Salary: INR 1,230,000 annually

Key Requirements

•2+ years of experience in Operations (preferably in CDD/EDD/AML or Risk Assessment)
•Excellent verbal and written English skills
•Good understanding of the regulatory framework surrounding KYC/AML
•You are punctual, independent, proactive and willing to get things done
•You are a fast learner, willing to become a Subject Matter Expert for your team and support them in their problem solving

Experience:2+ yearsFinancial servicesKYC/AML

Skills:LeadershipCommunicationProblem-solvingCoachingTime management

Certifications:CAMSICAEDD/AML

Languages:English

Company Brief

Wise

Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Wise

4 weeks ago

KYC Operations Team Lead - Regional

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Lead by example and drive a customer focused mindset across your team. Promote a culture of ownership and accountability. Build high-performing teams that value knowledge sharing and continuous learning.
•Coach and develop a strong team of KYC Analysts. Design and manage development plans, conduct career map check-ins and advise on promotions and salary decisions.
•Identify opportunities for process improvements and collaborate with central functions to increase operational efficiency. Provide guidance on complex, high-risk cases and escalations when needed.
•Measure team KPIs and ensure targets and quality standards are met while maintaining focus on customer experience. Conduct regular coaching and team meetings.
•Be a subject matter expert in KYC/AML, understand regulatory obligations, perform root cause analyses, and propose solutions to senior leadership.

Pay and Benefits

Salary: INR 1,230,000 annually

Key Requirements

•2+ years of experience in Operations (preferably in CDD/EDD/AML or Risk Assessment)
•Excellent verbal and written English skills
•Good understanding of the regulatory framework surrounding KYC/AML
•You are punctual, independent, proactive and willing to get things done
•You are a fast learner, willing to become a Subject Matter Expert for your team and support them in their problem solving

Experience:2+ yearsFinancial servicesKYC/AML

Skills:LeadershipCommunicationProblem-solvingCoachingTime management

Certifications:CAMSICAEDD/AML

Languages:English

Company Brief

Wise

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor