Scheduling Outreach Specialist
United States
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Verbal communication","Active listening","Interpersonal skills","Organization","Self-motivation"]Schedule patient appointments for wellness visits and follow-ups on behalf of healthcare practices in a fast-paced call center. Use the Five9 dialer to place outbound calls, follow standardized scripts, book appointments or coordinate with practices, and handle inbound return calls and voicemails. Maintain accurate patient contact information and document call outcomes in real time while meeting contact rate, conversion, and adherence metrics.
