Associate Store Leader, Woodbury Commons

On Holding
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Communication","Problem-solving","Leadership","Training","Emotional intelligence"]

Lead and develop a premium retail team in a high-touch environment, driving store operations, customer-centric service, and KPI-driven improvements to deliver On’s premium brand experience at Woodbury.

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On Holding
On Holding
3 months ago

Associate Store Leader, Woodbury Commons

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Last checked: 9 hours agoStatus: Live

Job Summary

Lead and develop a premium retail team in a high-touch environment, driving store operations, customer-centric service, and KPI-driven improvements to deliver On’s premium brand experience at Woodbury.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Own floor management and daily store operations with little to no guidance, ensuring a premium environment that reflects On’s premium standards.
  • •Lead and coach the team on the Cloud CX philosophy, setting the benchmark for customer-centricity and service excellence in every interaction.
  • •Manage stock levels according to business forecasts and proactively communicate merchandising topics across functional teams.
  • •Analyze daily KPI’s and goals to identify root causes of challenges and implement actionable behavior to enable positive change in store performance.
  • •Identify skill gaps across the Lead Store Advisor team and facilitate training sessions on business-related topics as a champion for professional development.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •5+ years of experience in retail leadership or high-touch service environments, within premium or performance-driven brands.
  • •Advanced problem-solving skills with the ability to think systemically and address operational hurdles.
  • •Experience delivering technical or operational training and coaching to diverse team members.
  • •High emotional intelligence with a mindset of continuous learning and improvement.
  • •Excellent communication and relational skills to influence cross-functional stakeholders.
Experience:5+ yearsRetailPremium brands
Skills:CommunicationProblem-solvingLeadershipTrainingEmotional intelligence
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn