Injury Adjuster Apprentice

USAA
San Antonio
Workplace: HybridFull timeUSD 57,970 - 97,820 annuallyFunction: Communications, PR & Community0Education: high_schoolSkills: ["Analytical thinking","Critical thinking","Communication","Problem-solving","Organizational skills"]

Support investigation and resolution of auto bodily injury claims under guidance, progressing to more independence during instructor-led training. Handle member and claimant communications, analyze coverage and liability, evaluate damages using medical records and police reports, and maintain compliant claim documentation. Build claim reserves within authority, develop claim strategies, and help identify potential fraud. Transition from full in-office training to a hybrid schedule after successful completion.

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FursaFursa
USAA
USAA
4 days ago

Injury Adjuster Apprentice

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support investigation and resolution of auto bodily injury claims under guidance, progressing to more independence during instructor-led training. Handle member and claimant communications, analyze coverage and liability, evaluate damages using medical records and police reports, and maintain compliant claim documentation. Build claim reserves within authority, develop claim strategies, and help identify potential fraud. Transition from full in-office training to a hybrid schedule after successful completion.
Location: San Antonio
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Investigate, evaluate, and resolve auto bodily injury claims while providing high-level member service.
  • •Communicate with members, claimants, attorneys, and third parties to gather facts and provide updates.
  • •Analyze coverage, assess liability, and evaluate damages, including reviewing medical records and police reports.
  • •Establish and manage claim reserves within authority guidelines and develop claim strategies for timely, fair resolution.
  • •Negotiate settlements within authority levels, identify potential fraud, and maintain accurate, compliant claim documentation.

Pay and Benefits

Salary: USD 57,970 - 97,820 annually
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeavePaid LeaveVolunteer HoursWellness Stipend

Key Requirements

  • •High School Diploma or General Equivalency Diploma
  • •Up to 1 year of experience in insurance, financial services, or customer-facing roles, or successful completion of a minimum enlistment/commission commitment period with a Medical MOS in the United States Armed Forces
  • •Strong analytical and critical thinking skills
  • •Effective communication skills for sensitive conversations
  • •Ability to obtain and maintain required insurance adjuster license
Experience:0InsuranceFinancial servicesCustomer-facingVeterans
Education:High School
Skills:Analytical thinkingCritical thinkingCommunicationProblem-solvingOrganizational skills
Licenses:Insurance adjuster licenseState adjuster licenses

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn