Mitarbeiter Kundensupport (m/w/d) für den Bereich Solar Energy

Fronius International
Germany
Workplace: HybridFull timeFunction: Energy & Utilities OperationsEducation: certificationSkills: ["Teamwork","Reliability","Customer orientation","Structured working","Independent work"]

Support installers and end users for Fronius’ Solar Energy products via phone, email, and social media. Handle customer questions, log inquiries and contacts in MS CRM, and work with Fronius analysis tools to respond effectively. Collaborate with a dedicated team as part of the Solar Energy organization, contributing to customer success while driving the energy transition in Germany.

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Fronius International
Fronius International
1 month ago

Mitarbeiter Kundensupport (m/w/d) für den Bereich Solar Energy

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 days agoStatus: Live

Job Summary

Support installers and end users for Fronius’ Solar Energy products via phone, email, and social media. Handle customer questions, log inquiries and contacts in MS CRM, and work with Fronius analysis tools to respond effectively. Collaborate with a dedicated team as part of the Solar Energy organization, contributing to customer success while driving the energy transition in Germany.
Location: Germany
Workplace: Hybrid
Employment Type: Full time
Job Function: Energy & Utilities Operations
Seniority: Entry level

Key Responsibilities

  • •Provide customer support by phone for installers and end users
  • •Handle customer support via email and social media
  • •Answer questions about Fronius products in Solar Energy
  • •Record customer inquiries and customer contacts in MS CRM
  • •Work with Fronius analysis tools

Pay and Benefits

Perks:PensionRemote Work

Key Requirements

  • •Completed technical or commercial vocational training
  • •Good IT skills with MS Office
  • •Technical understanding or affinity for technology
  • •Teamwork skills and reliability
  • •Customer-oriented, structured, and independent working style with enjoyment of customer conversations
Education:Certification / Diploma
Skills:TeamworkReliabilityCustomer orientationStructured workingIndependent work
Tech Stack:MS OfficeMS CRMCRMSocial Media

Company Brief

Fronius International
Develops welding technology, solar energy solutions, and battery charging systems for industrial and commercial use. The company serves manufacturing, energy, and mobility customers with equipment, software, and services built around efficient power conversion.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Wels, Austria
Founded: 1945
WebsiteLinkedIn