Restaurant General Manager, Al Sufra by Mama Halima

Lead day-to-day operations of a flagship Lebanese restaurant, balancing 5-star luxury service with Levantine hospitality. Own P&L performance, forecasting, revenue generation, and cost control, while driving growth through marketing, seasonal promotions, and events. Deliver exceptional guest experiences by resolving feedback and building lasting relationships with VIPs and returning guests. Manage, train, and retain a multicultural team and ensure compliance with SOPs, food safety, and HACCP standards.