Appliance Installation Coordinator

Ferguson
Florida
Workplace: OnsiteFull timeUSD 15 - 25.39 hourlyFunction: Executive & General ManagementSkills: ["Communication","Relationship building","Organization","Prioritization","Customer focus"]

Coordinate appliance installation activities for an assigned customer base, partnering with sales to understand requirements and ensuring work orders are accurate. Schedule pre-site, delivery, and installation events, maintain the installation calendar, and track installations by product type. Serve as the main point of contact for questions and complaints, manage pre-site notes and documentation, and produce pricing, credit memos, and sales orders for returns and rescheduled appointments.

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Ferguson
Ferguson
2 days ago

Appliance Installation Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Coordinate appliance installation activities for an assigned customer base, partnering with sales to understand requirements and ensuring work orders are accurate. Schedule pre-site, delivery, and installation events, maintain the installation calendar, and track installations by product type. Serve as the main point of contact for questions and complaints, manage pre-site notes and documentation, and produce pricing, credit memos, and sales orders for returns and rescheduled appointments.
Location: Florida
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Develop and maintain relationships with an assigned customer base to ensure satisfaction with products and services.
  • •Collaborate with sales teams to understand customer requirements.
  • •Review and modify work orders for accuracy, including scope, clarity, required dates, customer contact info, and product availability.
  • •Contact customers to schedule pre-site, delivery, and installation events; update the installation calendar with job conditions.
  • •Act as the point of contact for questions and complaints, manage installation documentation, and provide formal pricing; write credit memos and sales orders for returns and rescheduled appointments.

Pay and Benefits

Salary: USD 15 - 25.39 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •Prior installation coordinating experience is strongly preferred.
  • •Ability to apply expert-level product and installation knowledge.
  • •Ability to organize, prioritize work, and communicate effectively.
  • •Ability to develop and maintain positive relationships with internal and external customers.
  • •Familiarity with Microsoft Office (Outlook, Word, Excel, PowerPoint).
Experience:Installation coordination
Skills:CommunicationRelationship buildingOrganizationPrioritizationCustomer focus
Tech Stack:Microsoft OfficeOutlookWordExcelPowerPoint

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn