Video Teleconferencing (VTC) Bridge Technician II

General Dynamics
United States
Workplace: OnsiteFull timeUSD 26.44 - 35.78 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 1+ yearsEducation: high_schoolSkills: ["Maintenance","Troubleshooting","Incident response","Customer support","Documentation"]

Maintain, install, and troubleshoot video teleconferencing (VTC) systems and related hardware for customer support. You’ll handle incident response, provide customer support tasks, and prepare documentation for system and operations processes. The role requires intermediate hands-on experience with VTC equipment and communications systems, including complex problem solving and independent judgment, with a current Secret clearance and US citizenship requirement.

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General Dynamics
General Dynamics
2 days ago

Video Teleconferencing (VTC) Bridge Technician II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Maintain, install, and troubleshoot video teleconferencing (VTC) systems and related hardware for customer support. You’ll handle incident response, provide customer support tasks, and prepare documentation for system and operations processes. The role requires intermediate hands-on experience with VTC equipment and communications systems, including complex problem solving and independent judgment, with a current Secret clearance and US citizenship requirement.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Provide installation, maintenance, and troubleshooting support for information systems and related peripheral hardware.
  • •Perform incident response and provide customer support tasks.
  • •Prepare and maintain documentation for system and operations processes and procedures.
  • •Apply technical knowledge to solve complex problems in support of communications/VTC systems.
  • •Install and troubleshoot VTC system applications and related peripheral hardware.
Travel: Low travel

Pay and Benefits

Salary: USD 26.44 - 35.78 hourly
Perks:401kHealth InsuranceDentalVision

Key Requirements

  • •High School Diploma/GED.
  • •1+ years of related experience maintaining, repairing, and troubleshooting communications systems or equipment.
  • •Intermediate hands-on experience supporting installations, repair, troubleshooting, and maintenance of VTC electronic systems or equipment.
  • •Technical knowledge to solve complex problems and understand interrelationships of circuits using independent judgment.
  • •Must be able to obtain/maintain a Secret clearance and meet DoD directive 8570 certification requirements (Security+ listed).
Experience:1+ years
Education:High School
Skills:MaintenanceTroubleshootingIncident responseCustomer supportDocumentation
Certifications:Security+
Tech Stack:Video Teleconferencing (VTC) SystemsInverse Multiplexing DevicesAdtran devicesTelepresence Management Suite (TMS)Tandberg devicesCisco VCS-ControlCisco VCS-ExpresswayCisco GatekeeperCisco Border ControllerCisco Multipoint Control Units/Bridges (MPS800)Cisco Multipoint Control Units/Bridges (MSE8000)Codian 45XX seriesCisco Conference Room (CR) CodecsCisco C-SeriesCisco MXP systemsCisco EX seriesCisco Codian ISDN Gateways 3200 seriesCisco Codian IP Gateways 3500 seriesMedia convertersFiber to LAN

Eligibility

Nationality:US National
Security Clearance:Secret

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn