Receptionist (Arabic Speaker) (Dubai, AE)

Kerzer International
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1-2 yearsSkills: ["Customer service","Attention to detail","Communication","Analytical skills","Work under pressure"]

Ensure a seamless front-desk experience by managing check-in/check-out, guest relations, resort information, transfers, excursions, cashiering, and night reception duties. Serve as a courteous, hospitality-driven point of contact, anticipating guest needs pre-arrival and executing requests promptly. Maintain service standards through precise front-office procedures while supporting guest transfers and related allied functions, creating memorable stays at One&Only The Palm.

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Kerzer International
Kerzer International
5 days ago

Receptionist (Arabic Speaker) (Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Ensure a seamless front-desk experience by managing check-in/check-out, guest relations, resort information, transfers, excursions, cashiering, and night reception duties. Serve as a courteous, hospitality-driven point of contact, anticipating guest needs pre-arrival and executing requests promptly. Maintain service standards through precise front-office procedures while supporting guest transfers and related allied functions, creating memorable stays at One&Only The Palm.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Manage front desk systems and procedures across check-in, check-out, and guest reception functions.
  • •Provide resort information and handle guest transfers and related requests.
  • •Support guest relations, excursions, and allied front office duties.
  • •Handle cashiering and night reception functions to maintain service standards.
  • •Anticipate guest needs pre-arrival and execute requests in a timely, personalized manner.

Key Requirements

  • •1-2 years’ experience in a similar receptionist role in upscale luxury hospitality or five-star hotels.
  • •Strong customer service and reservations background with excellent attention to detail.
  • •Ability to work under pressure and meet strict deadlines.
  • •Excellent spoken and written communication skills in English and/or another language.
  • •Computer literacy, including experience using an Opera system.
Experience:1-2 yearsLuxury hospitalityFive-star hotels
Skills:Customer serviceAttention to detailCommunicationAnalytical skillsWork under pressure
Languages:ArabicEnglish
Tech Stack:Opera system

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn