Relationship Manager - Business Banking- Business Banking

Mashreq
United Arab Emirates
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Communication","Negotiation","Relationship management","Teamwork","Strong work ethic"]

Manage and grow an assigned Small Enterprise (SE) business banking portfolio by originating new customer relationships and deepening existing ones. Drive borrowing and non-borrowing objectives through relationship management, cross-selling, and upgrading customers to the ME segment. Own relationship management end-to-end, conduct KYC/AML and due diligence quality checks, perform periodic credit facility reviews, and maintain strong control practices through documentation and client visits.

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FursaFursa
Mashreq
Mashreq
1 day ago

Relationship Manager - Business Banking- Business Banking

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Manage and grow an assigned Small Enterprise (SE) business banking portfolio by originating new customer relationships and deepening existing ones. Drive borrowing and non-borrowing objectives through relationship management, cross-selling, and upgrading customers to the ME segment. Own relationship management end-to-end, conduct KYC/AML and due diligence quality checks, perform periodic credit facility reviews, and maintain strong control practices through documentation and client visits.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage existing and originate new SE customer relationships in business communities around branch locations.
  • •Drive financial and non-financial targets by up-selling, deep-selling, and cross-selling banking products.
  • •Ensure quality and soundness of the portfolio through KYC reviews, due diligence monitoring, and AML procedures.
  • •Conduct annual/periodic credit facility reviews and recommend credit actions aligned with the bank’s policy to balance earnings and risk.
  • •Maintain control aspects including documentation, client visits/call reports, stock inspections, credit checks, and early rectification of credit-related issues.

Key Requirements

  • •4+ years of relevant banking experience in a local or international market.
  • •Banking sales and service experience with strong relationship management qualities.
  • •Advanced subject knowhow (e.g., credit, trade, operating systems, legal).
  • •Excellent communication and negotiation skills.
  • •MBA/CA, or a regular graduate with adequate relevant experience.
Experience:4+ yearsBanking
Skills:CommunicationNegotiationRelationship managementTeamworkStrong work ethic

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
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