Client Solutions Manager, Travel - Global Business Solutions - London

TikTok
London
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Analytical skills","Attention to detail","Organizational skills","Project management","Consultative communication"]

Own day-to-day relationships with advertisers and help ensure success of their TikTok investment. Drive adoption of performance and auction-based solutions, provide technical support, and analyze campaign data to surface actionable insights. Lead full-funnel media planning and measurement strategy using advanced methods like Conversion Lift Studies, collaborating with sales, product, and engineering to troubleshoot issues and improve advertiser performance. Deliver consultative business reviews and educate internal teams.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager, Travel - Global Business Solutions - London

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own day-to-day relationships with advertisers and help ensure success of their TikTok investment. Drive adoption of performance and auction-based solutions, provide technical support, and analyze campaign data to surface actionable insights. Lead full-funnel media planning and measurement strategy using advanced methods like Conversion Lift Studies, collaborating with sales, product, and engineering to troubleshoot issues and improve advertiser performance. Deliver consultative business reviews and educate internal teams.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Drive adoption of TikTok performance solutions and scale performance spend for major advertisers.
  • •Increase adoption of auction-based tools with ongoing technical support and proactive analysis.
  • •Plan and implement full-funnel media strategies aligned to clients’ business goals.
  • •Outline and oversee measurement strategy, tracking, and results delivery, including advanced measurement solutions like Conversion Lift Studies.
  • •Present insights consultatively to clients, support sales pre-sale research, and collaborate with internal product and engineering teams to troubleshoot client issues.

Key Requirements

  • •Demonstrated experience in account management/performance within digital marketing.
  • •Experience executing on biddable networks and managing brand advertisers across full-funnel objectives.
  • •Knowledge of tracking, attribution, and measurement (Pixel, Events API (CAPI), MMP, SKAN).
  • •Ability to analyze data to identify insights that assess and improve campaign performance.
  • •Experience translating technical information to non-technical stakeholders and diagnosing/solving issues with product and engineering teams.
Experience:Digital marketingAdvertisingPerformance marketing
Skills:Analytical skillsAttention to detailOrganizational skillsProject managementConsultative communication
Tech Stack:TikTok for BusinessConversion Lift StudiesPixelEvents API (CAPI)CAPIMMPSKANExcelGoogle SheetsTableauQlikViewPower BI

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn