Customer Service Representative Full time or Part-Time

Wing Assistant
Philippines
Workplace: RemoteFull timePHP 31,000 - 53,000 monthlyFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Communication","Time management","Attention to detail","Proactive","Organizational skills"]

Serve as a remote Customer Service Representative handling inbound/outbound calls, resolving concerns, and building relationships to ensure customer satisfaction while working US hours from a remote setup in the Philippines.

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Wing Assistant
Wing Assistant
3 months ago

Customer Service Representative Full time or Part-Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Serve as a remote Customer Service Representative handling inbound/outbound calls, resolving concerns, and building relationships to ensure customer satisfaction while working US hours from a remote setup in the Philippines.
Location: Philippines
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Manage inbound and outbound calls
  • •Resolve customer concerns effectively and efficiently
  • •Build sustainable relationships and trust with customer accounts through open and interactive communication
  • •Ensure customer satisfaction in every interaction
  • •Keep records of customer interactions, process and update customer accounts and file documents

Pay and Benefits

Salary: PHP 31,000 - 53,000 monthly
Perks:Health InsuranceJob SecurityPaid TrainingRemote WorkOvertime Pay

Key Requirements

  • •1 year or more of proven experience as a Customer Service Representative in a B2C or B2B capacity.
  • •Excellent English communication skills (written and verbal, at least B2 level).
  • •Strong phone, email, and instant messaging communication abilities.
  • •Solid organizational and time management skills with attention to detail.
  • •Experience with CRM and VoIP, MS Office, and scheduling tools (e.g., Google Calendar).
Experience:1+ yearsCustomer service
Skills:CommunicationTime managementAttention to detailProactiveOrganizational skills
Languages:English
Tech Stack:CRMVoIPMS OfficeGoogle CalendarDesktop sharingCloud services

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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