2 months ago

Customer Service Representative (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a remote Customer Service Representative handling inbound/outbound calls, resolving concerns, and building relationships to ensure customer satisfaction while working US hours from a remote setup in the Philippines.

Location: Philippines

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Manage inbound and outbound calls
•Resolve customer concerns effectively and efficiently
•Build sustainable relationships and trust with customer accounts through open and interactive communication
•Ensure customer satisfaction in every interaction
•Keep records of customer interactions, process and update customer accounts and file documents

Pay and Benefits

Salary: PHP 31,000 - 53,000 monthly

Perks:Health InsuranceJob SecurityPaid TrainingRemote WorkOvertime Pay

Key Requirements

•1 year or more of proven experience as a Customer Service Representative in a B2C or B2B capacity.
•Excellent English communication skills (written and verbal, at least B2 level).
•Strong phone, email, and instant messaging communication abilities.
•Solid organizational and time management skills with attention to detail.
•Experience with CRM and VoIP, MS Office, and scheduling tools (e.g., Google Calendar).

Experience:1+ yearsCustomer service

Skills:CommunicationTime managementAttention to detailProactiveOrganizational skills

Languages:English

Tech Stack:CRMVoIPMS OfficeGoogle CalendarDesktop sharingCloud services

Company Brief

Wing Assistant

Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.

Industry: Recruitment Agencies

Website

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Wing Assistant

2 months ago

Customer Service Representative (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Manage inbound and outbound calls
•Resolve customer concerns effectively and efficiently
•Build sustainable relationships and trust with customer accounts through open and interactive communication
•Ensure customer satisfaction in every interaction
•Keep records of customer interactions, process and update customer accounts and file documents

Pay and Benefits

Salary: PHP 31,000 - 53,000 monthly

Perks:Health InsuranceJob SecurityPaid TrainingRemote WorkOvertime Pay

Key Requirements

•1 year or more of proven experience as a Customer Service Representative in a B2C or B2B capacity.
•Excellent English communication skills (written and verbal, at least B2 level).
•Strong phone, email, and instant messaging communication abilities.
•Solid organizational and time management skills with attention to detail.
•Experience with CRM and VoIP, MS Office, and scheduling tools (e.g., Google Calendar).

Experience:1+ yearsCustomer service

Skills:CommunicationTime managementAttention to detailProactiveOrganizational skills

Languages:English

Tech Stack:CRMVoIPMS OfficeGoogle CalendarDesktop sharingCloud services

Company Brief

Wing Assistant

Industry: Recruitment Agencies

Website