Senior Manager-Client Management

American Express
Raleigh
Workplace: RemoteFull timeUSD 103,750 - 174,750 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5-8 yearsSkills: ["Consultative selling","Relationship management","Communication","Negotiation","Analytical thinking"]

Own a portfolio of strategic merchant relationships and serve as the primary accountability for partnership health, growth, and business value. Lead consultative selling and develop account strategies aligned to client objectives and American Express priorities. Strengthen executive relationships across cross-functional teams, drive expansion of B2B payment and value-added solutions, monitor portfolio performance, and deliver measurable outcomes through consultative, data-informed decisioning.

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American Express
American Express
1 day ago

Senior Manager-Client Management

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Last checked: 14 hours agoStatus: Live

Job Summary

Own a portfolio of strategic merchant relationships and serve as the primary accountability for partnership health, growth, and business value. Lead consultative selling and develop account strategies aligned to client objectives and American Express priorities. Strengthen executive relationships across cross-functional teams, drive expansion of B2B payment and value-added solutions, monitor portfolio performance, and deliver measurable outcomes through consultative, data-informed decisioning.
Location: Raleigh
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Own a strategic portfolio and be accountable for partnership health and growth.
  • •Develop and execute account strategies aligned to client objectives and company priorities.
  • •Lead consultative sales conversations to uncover client needs and align solutions to business priorities.
  • •Partner cross-functionally to deliver solutions, drive internal alignment, and address client needs.
  • •Monitor portfolio performance, manage risks and competitive threats, and deliver against portfolio objectives.
Travel: Low travel

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401k MatchPaid ParentalWellness StipendCounseling Support

Key Requirements

  • •5-8 years of experience in strategic account management, client management, consultative sales, business development, or related commercial roles.
  • •Build and manage senior-level client relationships.
  • •Use consultative selling and relationship management to drive business growth.
  • •Identify client needs, translate them into actionable opportunities, and manage multiple priorities in a complex environment.
  • •Strong communication, negotiation, presentation, influencing, analytical/financial acumen, and experience collaborating across matrixed organizations.
Experience:5-8 yearsPaymentsFintechMerchant acquiringCommercial paymentsB2B commerce
Skills:Consultative sellingRelationship managementCommunicationNegotiationAnalytical thinking
Languages:US

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn