Customer Experience Engineer, CXE-T (EMEA)

Docker
England, Portugal, Spain, Italy, Germany
Workplace: RemoteFull timeEUR 70,700,000 - 101,000Function: Customer Success & Account ManagementSkills: ["Technical enablement","Teaching","Systematizing expertise","Technical advisory","Clear communication","Written communication"]

Serve as a post-sales technical subject matter expert to scale deep Docker product adoption across EMEA. Design 1:many technical enablement (sessions, workshops, live builds) aligned to customer maturity, and build reusable Proof of Concept frameworks with clear success criteria. Create advanced technical assets—recordings, architecture guides, and implementation blogs—while acting as an escalation point for non-support technical questions and advising on secure supply-chain, CI/CD, and container governance.

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FursaFursa
Docker
Docker
1 week ago

Customer Experience Engineer, CXE-T (EMEA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Serve as a post-sales technical subject matter expert to scale deep Docker product adoption across EMEA. Design 1:many technical enablement (sessions, workshops, live builds) aligned to customer maturity, and build reusable Proof of Concept frameworks with clear success criteria. Create advanced technical assets—recordings, architecture guides, and implementation blogs—while acting as an escalation point for non-support technical questions and advising on secure supply-chain, CI/CD, and container governance.
Location: England, Portugal, Spain, Italy, Germany
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Design and deliver advanced 1:many technical enablement sessions for platform, DevOps, security, and engineering audiences.
  • •Create structured Proof of Concepts and applied architecture guidance, including success criteria and evaluation benchmarks.
  • •Produce advanced technical assets such as recorded walkthroughs, architecture reference guides, and implementation blogs.
  • •Provide subject-matter escalation for non-support technical questions with architectural guidance across secure build pipelines and container security/governance.
  • •Occasionally lead targeted 1:1 workshops or guided PoCs for high-impact customers or technical initiatives.

Pay and Benefits

Salary: EUR 70,700,000 - 101,000
Equity and Bonus:Equity
Perks:Medical BenefitsRetirementPaid ParentalTechnology StipendTraining StipendEquity

Key Requirements

  • •5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles.
  • •Hands-on expertise in Docker and container ecosystems, secure software supply chain practices, and CI/CD plus modern cloud-native architecture.
  • •Experience designing and executing structured PoCs with defined success criteria.
  • •Ability to clearly present complex technical topics to senior engineering audiences.
  • •Strong written communication skills, including producing technical blogs or deep technical content.
Experience:Developer toolsContainerizationDevOpsSecuritySaaS
Skills:Technical enablementTeachingSystematizing expertiseTechnical advisoryClear communicationWritten communication
Tech Stack:DockerDocker DesktopDocker HubDocker ScoutContainersDevOpsCI/CDCloud-native architecturePoCsSBOMSBOM generationSecure pipelinesPolicy enforcementSBXMCP GatewayMCPAgent isolationAI/ML workflowsSandboxed execution environmentsSecure software supply chain

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Docker
Docker builds developer tools and a collaborative platform for building, sharing and running containerized applications, including Docker Desktop and Docker Hub, to simplify container workflows from code to cloud.
Industry: Developer Tools
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2013
Glassdoor
Glassdoor: 2.7
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