Inside Claims Representative I

Erie Insurance Group
Raleigh
Workplace: RemoteFull timeUSD 44,936 - 71,781Function: Insurance & ActuarialEducation: bachelorsSkills: ["Customer focus","Detail orientation","Collaboration","Decision quality","Accountability"]

Handle liability and property insurance claims under close supervision, investigating and adjudicating within designated authority. Verify coverage, establish reserves, document claim files, negotiate and evaluate claims, and initiate or decline payments. Maintain expertise in state liability and motor vehicle laws, including no-fault/medical management requirements, and respond to inquiries from policyholders, agents, carriers, and claimants. Collaborate across departments and complete required training and licensing timelines.

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Erie Insurance Group
Erie Insurance Group
3 days ago

Inside Claims Representative I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Handle liability and property insurance claims under close supervision, investigating and adjudicating within designated authority. Verify coverage, establish reserves, document claim files, negotiate and evaluate claims, and initiate or decline payments. Maintain expertise in state liability and motor vehicle laws, including no-fault/medical management requirements, and respond to inquiries from policyholders, agents, carriers, and claimants. Collaborate across departments and complete required training and licensing timelines.
Location: Raleigh
Workplace: Remote
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Investigate and adjudicate liability/property claims within designated authority, ensuring compliance with applicable state insurance laws.
  • •Verify coverage, establish and maintain reserves, secure recorded statements, draft/process correspondence, and document claim files.
  • •Evaluate and negotiate claims, recognize subrogation opportunities, and initiate action including settlement payments within authority.
  • •Respond to inquiries from policyholders, agents, insurance carriers, claimants, and assigned experts.
  • •Learn and maintain knowledge of state liability laws (including no-fault/medical management/FPB laws) and conduct ongoing training to stay current.

Pay and Benefits

Salary: USD 44,936 - 71,781
Perks:Health InsuranceDentalVision401kPensionPaid LeaveParental Leave

Key Requirements

  • •High school diploma or GED and two years of related claims handling or customer service experience, or equivalent.
  • •Obtain appropriate state licenses within 45 days of employment for external applicants (90 days for internal applicants).
  • •Completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) is preferred.
  • •Learn and maintain knowledge of liability laws and motor vehicle codes for each state.
  • •Manual data entry/computer use ability and readiness for assigned physical requirements (as needed).
Education:Bachelor's
Skills:Customer focusDetail orientationCollaborationDecision qualityAccountability
Certifications:Introduction to Insurance (INTRO)Introduction to Claims (AIC 30)

Company Brief

Erie Insurance Group
Erie Insurance Group is a mutual insurance company providing auto, home, business, and life insurance products through a network of independent agents, serving customers across multiple U.S. states with a focus on local service and claims support.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Erie, United States
Founded: 1925
WebsiteLinkedIn