Relationship Manager - Liabilities

First Abu Dhabi Bank
Abu Dhabi, Dubai
Full timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Negotiation","Interpersonal skills","Leadership","Planning","Analytical"]

Relationship Manager - Liabilities is responsible for acquiring NTB high-value SME clients and expanding existing relationships to grow the bank's liability book, while cross-selling products and managing risk. You will lead client engagements, assess financial needs, coordinate with product teams, ensure timely KYC/compliance, and drive revenue growth with high service standards across Abu Dhabi and Dubai markets.

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First Abu Dhabi Bank
First Abu Dhabi Bank
6 months ago

Relationship Manager - Liabilities

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Last checked: 12 hours agoStatus: Live

Job Summary

Relationship Manager - Liabilities is responsible for acquiring NTB high-value SME clients and expanding existing relationships to grow the bank's liability book, while cross-selling products and managing risk. You will lead client engagements, assess financial needs, coordinate with product teams, ensure timely KYC/compliance, and drive revenue growth with high service standards across Abu Dhabi and Dubai markets.
Location: Abu Dhabi, Dubai
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Relationship management: Acquire NTB high-value clients and expand from existing high-value relationships to increase liability and revenue; cross-sell and upsell bank products and services; maintain client engagement and provide expert financial guidance.
  • •Risk management: Timely updating of KYC; manage compliance and credit risk; prepare credit applications and renewals in line with policies.
  • •Profitability & expense control: Monitor usage and profitability of credit facilities; seek to increase revenue margins.
  • •Customer service & service level: Maintain high-quality customer service standards; ensure efficient operations and adherence to policies.
  • •Collaboration & advisory: Coordinate with product managers and specialists to promote bank products; plan client visits and follow up on sales leads.

Key Requirements

  • •Bachelor's Degree.
  • •Proven ability to drive a high-performance culture across the team delivering customer and financial objectives.
  • •Sales management and being a team player.
  • •Excellent interpersonal skills—ability to influence, negotiate and engage with customers and colleagues.
  • •Strong planning and organizational skills with tenacity to drive results.
Experience:BankingFinancial servicesSME
Education:Bachelor's
Skills:CommunicationNegotiationInterpersonal skillsLeadershipPlanningAnalytical

Company Brief

First Abu Dhabi Bank
First Abu Dhabi Bank (FAB) is the UAE’s largest bank, offering retail, corporate, investment banking, wealth and Islamic banking services across multiple continents, formed by the 2017 merger of First Gulf Bank and National Bank of Abu Dhabi.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2017
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