Manager Business Analysis and Solutions

Symetra
United States
Workplace: HybridFull timeUSD 106,400 - 177,300 annuallyFunction: Business OperationsExperience: 6+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Strategic planning","Stakeholder management","Continuous improvement"]

Lead a team of business and configuration analysts to drive operational effectiveness and technology-enabled solutions across the Group Benefits organization. Own work intake, prioritization, capacity planning, and execution for a portfolio of initiatives, using data and insights to improve processes and customer outcomes. Partner with business and technology leaders, lead requirements and UAT, oversee vendor relationships and SLAs, and support continuous improvement, governance, and implementation planning.

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Symetra
Symetra
6 days ago

Manager Business Analysis and Solutions

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead a team of business and configuration analysts to drive operational effectiveness and technology-enabled solutions across the Group Benefits organization. Own work intake, prioritization, capacity planning, and execution for a portfolio of initiatives, using data and insights to improve processes and customer outcomes. Partner with business and technology leaders, lead requirements and UAT, oversee vendor relationships and SLAs, and support continuous improvement, governance, and implementation planning.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and develop teams of business analysts, configuration analysts, and specialists
  • •Oversee business analysis, automation, and solution delivery to improve operational effectiveness and customer experience
  • •Manage work intake, prioritization, capacity planning, and execution across a portfolio of initiatives
  • •Lead business requirements, testing, and user acceptance activities to ensure solutions meet business needs
  • •Oversee vendor partnerships, including SLAs, issue resolution, and governance/budget oversight
Travel: Low travel

Pay and Benefits

Salary: USD 106,400 - 177,300 annually
Perks:401kPaid Leave

Key Requirements

  • •6+ years of progressive experience in business operations, business analysis, project management, or a related discipline
  • •Demonstrated experience leading teams, coaching employees, and driving measurable business results
  • •Experience partnering across business and technology organizations to deliver complex initiatives
  • •Knowledge of user acceptance testing (UAT), operational processes, and continuous improvement methodologies
  • •Experience in Group Benefits insurance (STD, LTD, Life, and Absence Management) preferred
Experience:6+ yearsInsuranceGroup benefitsContinuous improvement
Education:High School
Skills:LeadershipCoachingStrategic planningStakeholder managementContinuous improvement
Tech Stack:FineosClaims systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Symetra
Provides life insurance, annuities, retirement solutions, and employee benefits to individuals, employers, and financial institutions. Symetra focuses on protecting financial futures through insurance products and retirement services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Bellevue, United States
Founded: 1957
WebsiteLinkedIn