Technical UX Optimization Lead - TS/SCI w/Poly

General Dynamics
United States
Workplace: OnsiteFull timeUSD 153,000 - 207,000 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 8+ yearsEducation: bachelorsSkills: ["Leadership","Data analysis","Innovation","Metrics focus","Cross-team collaboration"]

Drive service enhancements for the GREENWAY program by analyzing UX and performance data to identify root causes and UX bottlenecks. Develop and propose technical implementation strategies aligned to enterprise systems and service interdependencies, evaluating emerging technologies when needed. Define metrics and measurement frameworks to track improvements, collaborate with technical teams on integrations, and use enterprise ecosystem knowledge to troubleshoot cross-service UX impacts while ensuring a seamless user experience.

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General Dynamics
General Dynamics
3 days ago

Technical UX Optimization Lead - TS/SCI w/Poly

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Last checked: 1 hour agoStatus: Live

Job Summary

Drive service enhancements for the GREENWAY program by analyzing UX and performance data to identify root causes and UX bottlenecks. Develop and propose technical implementation strategies aligned to enterprise systems and service interdependencies, evaluating emerging technologies when needed. Define metrics and measurement frameworks to track improvements, collaborate with technical teams on integrations, and use enterprise ecosystem knowledge to troubleshoot cross-service UX impacts while ensuring a seamless user experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Analyze data and performance metrics to identify root causes of UX issues across services and applications.
  • •Develop and propose technical solutions and implementation plans to optimize services and improve customer experience while aligning with enterprise-wide systems.
  • •Research and evaluate current and emerging technologies to address UX challenges and recommend technical integrations.
  • •Define and implement metrics and measurement frameworks to evaluate UX optimization success and iterate on data-driven insights.
  • •Deploy technical solutions informed by enterprise technology knowledge and troubleshoot cross-service impacts on UX.
Travel: Low travel

Pay and Benefits

Salary: USD 153,000 - 207,000 annually
Perks:401kHealth InsuranceDentalVisionPaid LeaveDisability BenefitsLife Insurance

Key Requirements

  • •Bachelor of Arts or Bachelor of Science degree.
  • •8+ years of related experience.
  • •Proficiency in data analysis tools and deep understanding of enterprise systems and service integrations.
  • •Scripting proficiency, particularly with PowerShell; familiarity with metrics/KPIs.
  • •Must currently possess TS/SCI with Polygraph and be a US citizen; certification: IAT Level II.
Experience:8+ years
Education:Bachelor's
Skills:LeadershipData analysisInnovationMetrics focusCross-team collaboration
Certifications:IAT Level II
Tech Stack:PowerShell

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:TS/SCIPolygraph

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn