Teller

KeyCorp
United States
Workplace: OnsitePart timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Sales and service","Sound judgment","Integrity","Time management"]

Serve as a trusted in-branch partner who welcomes clients, handles account transactions, and resolves servicing issues with accuracy and professionalism. Listen for financial wellness needs during client conversations, then transition clients to a banker for deeper guidance. Ensure compliance with audit, security, and banking procedures, balance cash drawers within guidelines, maintain product knowledge, and support branch routines including morning huddles and end-of-day debriefs.

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KeyCorp
KeyCorp
4 hours ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a trusted in-branch partner who welcomes clients, handles account transactions, and resolves servicing issues with accuracy and professionalism. Listen for financial wellness needs during client conversations, then transition clients to a banker for deeper guidance. Ensure compliance with audit, security, and banking procedures, balance cash drawers within guidelines, maintain product knowledge, and support branch routines including morning huddles and end-of-day debriefs.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide excellent client service in-person by welcoming clients and assisting with account transactions and servicing needs.
  • •Assume responsibility for efficient, effective, and accurate performance of teller functions in an in-person branch setting.
  • •Proactively identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities during client conversations and transition clients to a banker.
  • •Follow compliance, audit, and security procedures, including balancing the cash drawer and maintaining knowledge of product guides, fees, and policies.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience (required).
  • •Experience in a client service role (required).
  • •Experience in cash handling (required).
  • •General understanding of PC with Windows-based applications and a calculator (required).
  • •Notary License (preferred).
Experience:BankingClient servicesCash handling
Education:High School
Skills:Client serviceSales and serviceSound judgmentIntegrityTime management
Licenses:Notary License
Certifications:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn