Product Specialist

InterSystems
Boston
Workplace: OnsiteFull timeUSD 94,000 - 139,000 annuallyFunction: Communications, PR & CommunityExperience: 5+ yearsSkills: ["Communication","Presentation","Collaboration"]

Serve as a clinically grounded product partner for enterprise EHR solutions, shaping product direction, workflows, requirements, and release outcomes. Bridge clinical practice and product functionality by translating customer needs into actionable product input for TrakCare and IntelliCare. Collaborate across development, implementation, testing, support, sales, and field engineering, while acting as the internal voice of the customer and subject matter expert across key healthcare domains.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
InterSystems
InterSystems
2 months ago

Product Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a clinically grounded product partner for enterprise EHR solutions, shaping product direction, workflows, requirements, and release outcomes. Bridge clinical practice and product functionality by translating customer needs into actionable product input for TrakCare and IntelliCare. Collaborate across development, implementation, testing, support, sales, and field engineering, while acting as the internal voice of the customer and subject matter expert across key healthcare domains.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Contribute to the strategic direction and roadmap of InterSystems EHR products, including feature design, workflow definition, user interaction, and requirements.
  • •Collaborate cross-functionally across development, implementation, testing, support, sales, and field engineering to drive successful releases.
  • •Engage with healthcare customers and end users to understand clinical and operational workflows, translate needs into product requirements, and maximize customer value from TrakCare.
  • •Act as the internal “voice of the customer,” using clinical and healthcare domain expertise to guide product design, prioritization, and decisions.
  • •Serve as a subject matter expert in healthcare domains and monitor industry trends, including regulatory changes and evolving clinical practices.

Pay and Benefits

Salary: USD 94,000 - 139,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLife InsuranceDisability InsuranceHolidays

Key Requirements

  • •5+ years of experience in healthcare, health IT, or clinical informatics, with education in a health-related discipline or health informatics.
  • •Practical clinical or hands-on operational experience within healthcare organizations (e.g., quality, safety, care management, care coordination, analytics).
  • •Strong domain expertise and understanding of real-world healthcare workflows and EHR use.
  • •Experience working with healthcare application design, configuration, optimization, or implementation (industry or provider organization).
  • •Strong communication and presentation skills to engage both clinical and technical audiences.
Experience:5+ yearsHealthcareHealth ITClinical informatics
Skills:CommunicationPresentationCollaboration
Languages:English
Tech Stack:EHRElectronic health recordTrakCareIntelliCare

Company Brief

InterSystems
Develops database management, interoperability, and analytics platforms—particularly for healthcare and financial services. Known for products like Caché, Ensemble, HealthShare and the InterSystems IRIS data platform enabling integrated data management and real-time applications.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Cambridge, United States
Founded: 1978
WebsiteLinkedIn