TICKET TAKER AND USHER SUPERVISOR FOR MUSIC VENUE

Live Nation Entertainment
United States
Workplace: OnsitePart timeUSD 16.9 - 20 hourlyFunction: Hospitality & Food ServiceExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Judgment","Teamwork","Diplomacy"]

Supervise and coordinate Guest Services activities within the venue, supporting a team that provides exceptional guest service. Train staff on event-specific details, assign and schedule team duties, and manage shift needs like breaks. Assist management with compliance to venue policies and safety regulations, oversee assignments and productivity during the shift, and participate in venue sustainability and end-of-show closing tasks.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

TICKET TAKER AND USHER SUPERVISOR FOR MUSIC VENUE

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Supervise and coordinate Guest Services activities within the venue, supporting a team that provides exceptional guest service. Train staff on event-specific details, assign and schedule team duties, and manage shift needs like breaks. Assist management with compliance to venue policies and safety regulations, oversee assignments and productivity during the shift, and participate in venue sustainability and end-of-show closing tasks.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Direct and supervise Guest Services staff and coordinate guest service activities within the venue.
  • •Provide exceptional guest service by greeting guests, assisting them, and responding to inquiries and complaints.
  • •Lead and train staff on event-specific details and assist with staffing needs and shift breaks.
  • •Assist management to ensure compliance with venue policies and safety regulations.
  • •Oversee productivity and work assignments during the shift, communicate challenges to management, and support end-of-show closing and sustainability efforts.

Pay and Benefits

Salary: USD 16.9 - 20 hourly

Key Requirements

  • •High School Diploma or equivalent.
  • •At least 2 years of experience in Guest Service and communications.
  • •Strong creative thinking and problem-solving ability.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Good judgment, tact, and diplomacy.
Experience:2+ years
Education:High School
Skills:CommunicationProblem-solvingJudgmentTeamworkDiplomacy

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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