Process Risk and Compliance Operations Manager

Airbnb
United States
Workplace: RemoteFull timeUSD 156,000 - 193,000 annuallyFunction: Business OperationsExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Influence","Critical thinking","Problem-solving"]

Lead risk strategy and governance for Community Support, shaping risk appetite, registries, and executive risk narratives. Partner with Insider Threat, drive root cause resolution, and govern AI-enabled risk processes in high-stakes decision environments. A leadership-focused, cross-functional role with opportunities to scale the team and risk governance across Airbnb’s operations.

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Airbnb
Airbnb
2 months ago

Process Risk and Compliance Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Closed

Job Summary

Lead risk strategy and governance for Community Support, shaping risk appetite, registries, and executive risk narratives. Partner with Insider Threat, drive root cause resolution, and govern AI-enabled risk processes in high-stakes decision environments. A leadership-focused, cross-functional role with opportunities to scale the team and risk governance across Airbnb’s operations.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Design and own the CS Risk Appetite Framework — define guardrails, escalation triggers, and pre-approved response actions, calibrating organizational tolerance with senior leadership.
  • •Own and evolve the CS Risk Registry as a living strategic instrument, challenging priorities, validating risk scores, and ensuring remediation accountability.
  • •Develop and stress-test risk assessment standards — KRIs, risk typologies, and emerging threat hypotheses for robust risk governance.
  • •Support the evolution of models and processes used in detection triage and investigation by interrogating model assumptions and risk sources.
  • •Establish governance cadences and coordinate cross-functional escalation and remediation efforts, including informing AI-driven detection and governance improvements.

Pay and Benefits

Salary: USD 156,000 - 193,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Bachelor's degree in Business, Risk Management, Finance, Operations, or related field (advanced degree preferred).
  • •10+ years of experience in risk management, compliance, governance, or operational risk.
  • •Proven program management capability to drive complex, cross-functional remediation and root cause resolution.
  • •Experience collaborating with investigations teams and translating investigative findings into enterprise risk intelligence and governance actions.
  • •Experience with AI risk management frameworks or governance of AI systems in operational environments.
Experience:10+ yearsRisk managementAI riskInsider threatComplianceInvestigationsRisk governance
Education:Bachelor's
Skills:LeadershipCommunicationInfluenceCritical thinkingProblem-solving
Languages:English
Tech Stack:AI governanceRisk management

Company Brief

Airbnb
Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn