Airbnb

1 month ago

Process Risk and Compliance Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead risk strategy and governance for Community Support, shaping risk appetite, registries, and executive risk narratives. Partner with Insider Threat, drive root cause resolution, and govern AI-enabled risk processes in high-stakes decision environments. A leadership-focused, cross-functional role with opportunities to scale the team and risk governance across Airbnb’s operations.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Design and own the CS Risk Appetite Framework — define guardrails, escalation triggers, and pre-approved response actions, calibrating organizational tolerance with senior leadership.
•Own and evolve the CS Risk Registry as a living strategic instrument, challenging priorities, validating risk scores, and ensuring remediation accountability.
•Develop and stress-test risk assessment standards — KRIs, risk typologies, and emerging threat hypotheses for robust risk governance.
•Support the evolution of models and processes used in detection triage and investigation by interrogating model assumptions and risk sources.
•Establish governance cadences and coordinate cross-functional escalation and remediation efforts, including informing AI-driven detection and governance improvements.

Pay and Benefits

Salary: USD 156,000 - 193,000 annually

Equity and Bonus:Equity

Key Requirements

•Bachelor's degree in Business, Risk Management, Finance, Operations, or related field (advanced degree preferred).
•10+ years of experience in risk management, compliance, governance, or operational risk.
•Proven program management capability to drive complex, cross-functional remediation and root cause resolution.
•Experience collaborating with investigations teams and translating investigative findings into enterprise risk intelligence and governance actions.
•Experience with AI risk management frameworks or governance of AI systems in operational environments.

Experience:10+ yearsRisk managementAI riskInsider threatComplianceInvestigationsRisk governance

Education:Bachelor's

Skills:LeadershipCommunicationInfluenceCritical thinkingProblem-solving

Languages:English

Tech Stack:AI governanceRisk management

Company Brief

Airbnb

Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn

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Airbnb

1 month ago

Process Risk and Compliance Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Design and own the CS Risk Appetite Framework — define guardrails, escalation triggers, and pre-approved response actions, calibrating organizational tolerance with senior leadership.
•Own and evolve the CS Risk Registry as a living strategic instrument, challenging priorities, validating risk scores, and ensuring remediation accountability.
•Develop and stress-test risk assessment standards — KRIs, risk typologies, and emerging threat hypotheses for robust risk governance.
•Support the evolution of models and processes used in detection triage and investigation by interrogating model assumptions and risk sources.
•Establish governance cadences and coordinate cross-functional escalation and remediation efforts, including informing AI-driven detection and governance improvements.

Pay and Benefits

Salary: USD 156,000 - 193,000 annually

Equity and Bonus:Equity

Key Requirements

•Bachelor's degree in Business, Risk Management, Finance, Operations, or related field (advanced degree preferred).
•10+ years of experience in risk management, compliance, governance, or operational risk.
•Proven program management capability to drive complex, cross-functional remediation and root cause resolution.
•Experience collaborating with investigations teams and translating investigative findings into enterprise risk intelligence and governance actions.
•Experience with AI risk management frameworks or governance of AI systems in operational environments.

Experience:10+ yearsRisk managementAI riskInsider threatComplianceInvestigationsRisk governance

Education:Bachelor's

Skills:LeadershipCommunicationInfluenceCritical thinkingProblem-solving

Languages:English

Tech Stack:AI governanceRisk management

Company Brief

Airbnb

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn